We stayed here for two nights. The only reason we booked here was for the parking as we were on a roadtrip. For some reason one of the car parks was shut (think they were decorating) There were only 2 disabled spaces left so we went and asked where to park. The guy at the front desk was very unhelpful, but told us to park in the shaded area in a tight corner. We did as we were told, but felt uneasy about this. The next day 2 cars had completely blocked us in, good job we weren't needing the car until the next day. Thank goodness that the other car park appeared to open that day as we were no longer blocked in.
Check-in was OK- the guy seemed disinterested and had no customer service skills whatsoever. He obviously did not want to be there. Not a good start to our San Fan.
Our room was OK- dated but relatively clean and comfortable. The location was good right on Lombard street and 10 minutes walk from Fishermans wharf. Was good that we could have coffee or orange juice and some pastries in the foyer for breakfast. Very basic but did the job.
We had an OK stay in the end, but they could make the hotel so much better with some improvements and if they hired staff who actually care then that would make the experience so much better for us!
- Official Description (provided by the hotel):
- The Buena Vista Motor Inn is an exceptional value hotel, offering comfortable rooms, friendly service, a convenient Lombard Street location in San Francisco's Marina, and exciting Bay Area packages. ... more less
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- Also Known As:
- Buena Vista Motor Hotel San Francisco
- Buena Vista Hotel
- Buena Vista Motel