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“Family holiday” 5 of 5 stars
Review of Fairmont Heritage Place, Ghirardelli Square

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Fairmont Heritage Place, Ghirardelli Square
5.0 of 5 Hotel   |   900 North Point Street, Suite D100, San Francisco, CA 94109 (Russian Hill)   |  
Hotel amenities
Ranked #4 of 236 hotels in San Francisco
GreenLeadersSilver level
Auckland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Family holiday”
5 of 5 stars Reviewed May 8, 2014

What an amazing place to stay! Our family of 2 Adults & 2 kids (9 & 12) stayed here for 4 nights, we had a 2 bedroom apartment which was fantastic, the place was huge, a lovely open kitchen, dining & lounge room (with sofa bed), came with surround sound stereo system which my hubby was in heaven with, a gas fireplace, washing machine & dryer which after 2 weeks traveling was fantastic to have. Both bedrooms were spacious with separate showers in each & a bath as well in the master bedroom suite. The staff here were extremely helpful with everything we asked, gave info on the city for us, they had a town car which we made use of by a driver taking us wherever we wanted to go, drove us to Market Street shops one of the days so the kids could get custom-made Converse shoes from 1 of only 4 Converse places worldwide that do custom made shoes/clothes. This was great as we certainly would've got lost if we had to make our own way there or pay a taxi to take us. Then all we had to do was ring & they would come & collect us. What a fantastic service. Breakfast daily was great, I really can't say enough about this fantastic hotel, would highly recommend it to anyone going to stay in San Francisco. Nice & close to a large selection of restaurants as well. Also had hotel bikes for use if you wanted.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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470 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 2, 2014

This place blew my mind away! Outstanding rooms, service and view. Amazing. 5-stars. It's quality is unrivaled and pristine. The other reviews are accurate and I feel totally pampered. There is so much that I can describe and not ruin the fun of experiencing this first hand. This time to wind down and relish this luxury now, on the patio with some cheese and champagne while the sunsets.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burbank, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2014

This place is incredible! We went to San Francisco for a lowkey bachelorette party and we wanted to stay at a hotel where we would feel pampered. Definitely chose the right place!! Every staff member was completely courteous and accommodating. Never once did we encounter anyone that didn't have a smile on their face.

The residences are fantastic! Clean spacious rooms, full kitchen, living room, washer/dryer. Everything you need!

They have a complimentary car service available which we certainly utilized throughout our stay.

You also get a complimentary continental breakfast daily. There are some reviews on here complaining about the breakfast not being up to par. The breakfast was great! There was coffee, teas, juices, cereal, breakfast burritos or sandwiches, pastries, oatmeal and fruits. Not much else needed.

The location is perfect and the views amazing. I can't recommend this place enough! We had such an amazing weekend and can't wait to come back! Thank you to the manager, Clay, for the tour and taking care of us. Also thank you to staff members Gio, Dean, Dustin, Matthew and Diogo for driving us around, bringing us more blankets, being totally adorable and putting up with us 7 girls!!

Stayed April 2014, traveled with friends
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Milton Keynes, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed at the Fairmont Ghirardelli for 6 nights as our base for our first visit to San Francisco in April 2014 and we were not disappointed. We chose an apartment rather than a hotel as it gave us more flexability.
The hotel is in a good location near Fishermans wharf , but far enough away not to get any noise disturbance
We were lucky to be upgraded to a bay view apartment which was a very good size with fantastic views of the bay and alcatraz. The apartment was well equiped and pre ordered groceries were their on our arrival.
The staff were very friendly and the overall service was excellent.
Small negatives were , Breakfast selection could have been more varied and the cheese and wine hour we found to be disapointing.
This hotel is not cheap, but if you can afford their prices I would definitely recommend a stay

Room Tip: Ask for Bay view if they have one
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 27, 2014

Stayed in a 2 Bedroom with full kitchen. The room is outstanding and the beds extremely comfortable. The location is a bit touristy, but if visiting San Francisco for a vacation, it is fine. convenient to the Cable Cars and Fisherman's Wharf. Views of the Golden Gate and Alcatraz. The think I can't get out of my mind was the outstanding continental breakfast. The best fruits and pastries I ever had. Will be back.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
163 reviews 163 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
186 helpful votes 186 helpful votes
5 of 5 stars Reviewed April 21, 2014

We stayed at two hotels for a total of 5 nights during our visit to San Francisco in March 2014. We stayed at the Fairmont Heritage Place, Ghirardelli Square for 2 nights we wished if we stayed there more. Great location with walking distance to Fisherman's Wharf. They have deluxe apartments and exceptional service. Some apartments have great view of the bay. We really enjoyed it and we highly recommend it specially if you are travelling with kids.

Room Tip: Ask for apartment 406 it has the perfect view of the bay.
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montgomery, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

Loved this place. Huge 1 bedroom apartment! Full Kitchen, fireplace, flat screen tv, sound system, great patio overlooking Ghirardelli Square. Great location, steps to Fisherman's Wharf . Wish we could have stayed longer. Absolutely the best!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Heritage Place, Ghirardelli Square

Address: 900 North Point Street, Suite D100, San Francisco, CA 94109
Location: United States > California > San Francisco > Russian Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in San Francisco
#3 Family Hotel in San Francisco
#7 Romantic Hotel in San Francisco
#15 Green Hotel in San Francisco
#43 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Official Description (provided by the hotel):
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 
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Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

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