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“water, chocolate, sun and friends a perfect break” 5 of 5 stars
Review of Fairmont Heritage Place, Ghirardelli Square

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Fairmont Heritage Place, Ghirardelli Square
5.0 of 5 Hotel   |   900 North Point Street, Suite D100, San Francisco, CA 94109 (Russian Hill)   |  
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Ghirardelli Getaway
Ranked #9 of 235 Hotels in San Francisco
GreenLeadersSilver level
Calgary Canada
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
48 helpful votes 48 helpful votes
“water, chocolate, sun and friends a perfect break”
5 of 5 stars Reviewed September 24, 2013

Years ago when they were converting this to a hotel, I always wondered how it would turn out. The answer is; great. WIth a lovely decor, great outdoor patios to sip a glass of wine, awesome views, easy access to long walking trails and nice breakfasts.
We loved the sunset by the fireplace while looking out at the ocean. The car service is perfect for drop offs to restaurants and easy to get a taxi back.
....and of course the comfort of knowing chocolate could be found in countless combos just a few steps away.
You are close to everything in the core with a calm and gentle atmosphere to come home to.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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499 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 18, 2013

I've had the occasion to stay at this fabulous hotel located right injured Valley Square in San Francisco the hotel is very very old but holds a lot of historic history the rooms are spacious and confortable and the service is Impeccable the restaurant on the top floor is all luxury and the upstairs bar is a great place to meet clients after dinner not far from napa valley and wineries your treated like a king upon check in

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 17, 2013

Our favourite hotel in a 3 week Californian tour! That said, its more like serviced appartments with a concierge service than a true hotel experience. We booked an exquisite two bedroom appartment with views directly over the Bay and out to Alcatraz. The appartment was expensively furnished and extensively equipped, with kitchen and washing facilities - ideal for a family stay in San Francisco. The staff were super-helpful, booking us tickets for Alcatraz and the Giants, and generally looking after us really well. Location is also great, directly above Ghiradelli Square. There's no hotel restaurant - though breakfast is served in the lounge - but with so many restaurants and cafes right in the neighbourhood, it hardly matters. This appartment-hotel is a great set-up. Reccommended for the discerning traveller.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 12, 2013

Fantastic hotel. Amazing views over San Francisco Bay and Alcatraz. Staff were very friendly and couldn't do enough to help. Apartment had everything we needed, beautifully furnished and comfortable.

Ghirardelli Square area is lovely and very convenient for Cable Cars, Trams and walking about.

Would definitely staff here again.

Room Tip: We booked a Bay View room. Best views of Bay from top floor (4th).
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
78 reviews 78 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 10, 2013

The Fairmont Heritage Place is located near the "touristy" area of San Francisco, which was great for us since we were tourists! The front door staff was very friendly and helpful. The concierges were inconsistent. Clay Kubata was wonderful helping me make restaurant reservations, but another young woman concierge said she would help us plan our trip to Sonoma, but she never followed through. The rooms are large and have very nice kitchen facilities. This is good for families, but my husband and I were there by ourselves and felt the hotel was too family-oriented for what we wanted. There was the sound of small children running through the hallways early in the morning. Another negative about this hotel is that it does not have a restaurant. They do serve a continental breakfast in the lounge area each morning, but it was very basic and not that nice. I would only recommend staying at this hotel if you plan on using the kitchen facilities in the rooms. Also, don't stay here if you like rooms on upper floors. It's only two or three stories high.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 10, 2013

Probably best place for hotel in San Francisco. It lies right accros the bay from Alcatraz, you can see Golden Gate from certain rooms and piers are in walkable distance. We were accomodated in suite which was room big enough for 4 adults (and probably even a bit more).
Couple things bothered me; as it is Fairmont I would not expect to hear from housekeeping that they have to clean your room now because in 10 minutes their shift is over. Also, breakfasts are made only from fruit, coffee and biscuits (this was probably the main weakness of the hotel). Even though it is part of Ghirardelli Square, hotel itself does not have own restaurant.

Room Tip: You can choose rooms overlooking bay- I strongly recommend that!
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 7, 2013 via mobile

We stayed in room 314 for five nights, and the entire experience was sublime.
From the moment we entered the hotel until we left, we were thrilled with every aspect.
Our room overlooked the bay, with views of Alcatraz and the Golden Gate bridge.
The room itself was magnificent, with an incredibly comfortable bed.
The facilities in the room were also excellent, with kitchen, washing machine, dryer, iron, toiletries, and enormous TV in lounge and smaller one in bedroom.
The provision of a house car for guests on a first come first served basis was added bonus.
And every staff member we dealt with were pleasant, professional and helpful.
Lovely touch by hotel were cupcakes to celebrate my husband's 60th.
Only complaint (being picky) could have done with better water pressure in shower.
Would highly, highly recommend this hotel.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Heritage Place, Ghirardelli Square

Address: 900 North Point Street, Suite D100, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco > Russian Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in San Francisco
#4 Family Hotel in San Francisco
#11 Romantic Hotel in San Francisco
#16 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Number of rooms: 53
Official Description (provided by the hotel):
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 
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Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

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