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Fairmont Heritage Place, Ghirardelli Square: Traveler Reviews

5.0 of 5
900 North Point Street, Suite D100, San Francisco, CA 94109
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Fairmont Heritage Place, Ghirardelli Square
Ranked #2 of 235 hotels in San Francisco
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346 reviews from our community

Traveler rating
    302
    33
    7
    4
    0
See reviews for
Families
176
 
Couples
104
 
Solo
4
 
Business
20
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
washington dc
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“Nothing Better in SF”
5 of 5 stars Reviewed February 1, 2013

What could be more romantic, more energizing, more condusive to finding that moment of inner peace than the view from a 30 foot patio of a one bedroom suite of SF bay from the Golden Gate Bridge to Oakland? On a sunny day (or any day) in SF, nothing. Sailboats, seals, swimmers...there all there.
Room 314. Remarkable. Kitchen (fully equipped), fireplace transformed tourist experience into home experience. Location above Ghiradelli Squre only dilutes experience a little.
Staff is very guest focused. Management indulges also in guest needs.
Great location for exploring and easy to get to the GG Bridge and Presidio from there.

Room Tip: facing the bay
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask beachrestaurantfan about Fairmont Heritage Place, Ghirardelli Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
“Beautiful luxury serviced apartments”
5 of 5 stars Reviewed January 25, 2013 via mobile

A real treat for your next family get away. Beautiful open living area with fully equipped kitchen. Luxury furnishings and decor make it feel more like a home than a generic hotel. Common Breakfast room a bit too small. Staff amazing, thanks

Stayed April 2012, traveled with family
Was this review helpful? Yes 6
Ask stephsydney about Fairmont Heritage Place, Ghirardelli Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Near it all, historic spot”
4 of 5 stars Reviewed January 25, 2013

The marina area is usually where I try to stay when I am the best kept and most attractive major city in America. The Fairmont properties are well kept, centrally located and perfectly appointed. The neighborhood is mixed between touristy spots, not my favorite, and glimpses of what San Francisco so compelling. The Fairmont belongs in the latter and not the former category.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Max W about Fairmont Heritage Place, Ghirardelli Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Nice hotel but not a 5 star property”
4 of 5 stars Reviewed January 24, 2013

Loved our room, especially the comfortable beds and modern kitchen. Staff was pleasant, free breakfast was much nicer than expected. The location is fantastic-less "cheesy" than the rest of Fisherman's Wharf but still in a fun, family friendly area. Walked to the crooked street and other nearby restaurants. The outdoor balcony overlooking the square had a very VIP feel. We took advantage of the free car-nice touch!

Unfortunately, there was continuous loud thumping for 8+ hours a day coming from below our room-including at 10pm. The staff seemed clueless about the noise and didn't provide much more than a "will look into it" We are very laid back people who are used to city noises, so trust me when I say the sound was really annoying! Plus, the stopper was broken in the tub in our room and when I fixed it and filled the tub, it was filled with dirt & hair. Ew.

Not sure it deserves the 5 star ranking.

Room Tip: Avoid the 2 story corner room above the chocolate shop!
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask MelissafromChicago about Fairmont Heritage Place, Ghirardelli Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novato, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“You get what you pay for!”
5 of 5 stars Reviewed January 12, 2013

I felt like a king staying at this establishment. The service was great, the room was great. I have never had a bad experience at any Fairmont location. I am lost for words as i cant find anything i didnt like about this hotel. I will definetly make this my "go to" hotel when im in SF. Keep up the great work and i will see you in March!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask BenJ1212 about Fairmont Heritage Place, Ghirardelli Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Fairmont Heritage Place, Ghirardelli Square

Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco
Address: 900 North Point Street, Suite D100, San Francisco, CA 94109
Phone Number:
Region: United States > California > San Francisco
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in San Francisco
#2 Family Hotels in San Francisco
#8 Onsen Hotels in San Francisco
#9 Romantic Hotels in San Francisco
#53 Business Hotels in San Francisco
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 
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