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“Absolutely the best hotel in San Francisco!” 5 of 5 stars
Review of Fairmont Heritage Place, Ghirardelli Square

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Fairmont Heritage Place, Ghirardelli Square
5.0 of 5 Hotel   |   900 North Point Street, Suite D100, San Francisco, CA 94109   |  
Hotel amenities
Ranked #4 of 236 hotels in San Francisco
GreenLeadersSilver level
Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Absolutely the best hotel in San Francisco!”
5 of 5 stars Reviewed December 12, 2012

The location: great, if it's a family vacation visit. Short walk from Fisherman's Wharf, great views. The hotel is located in the old Ghirardelli chocolate factory right in Ghirardelli Square. Free chocolate is being handed to you everywhere; made my kids very happy.

Staff and service: incredible, the best I've seen anywhere. Really paying attention and going out of their way to make you feel welcomed. House car a very nice bonus.

Rooms, or rather fully equipped apartments, are exceptional.

Highly recommend this hotel. It doesn't get any better than this. Thanks for a great stay!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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435 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Seattle, Washington
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 28, 2012

We enjoy the location, being away from the hustle and bustle of downtown (if you want Union Square this is too far but we love it) Fantastic staff , beautiful accommodations. You pay a high price for this luxury but will not be disappointed. We have stayed 10+ times and love the FHP. PS: only wish they had a bigger fitness facility or spa, but guests have access to a Club nearby.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 21, 2012

staff always going out of their way to help you, which was lovely. they were happy to arrange our tours, give us pointers and advice, and in general be super to us!!
our room over looked the bay, house keeping came daily and were great- they did a turn down service too.
take advantage of the amazing breakfasts they do!! never seen so much choice! further more, their afternoon cheese and wine was always great too! :)

provided free wifi, bikes, and the hotel car to take you places within a 2 mile radius.

fairmont here puts the other fairmonts in the chain to shame!!

Room Tip: not all have balconies- ask if you prefer one!
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 21, 2012

Everything was perfect, probably one of the nicest places we have ever stayed. Only complaint was the water pressure in the master suite was just above a trickle. it would have been impossible to wash your hair. We used the guest suite bath that our son had which was much better. Everything else was beyond excellent though. Great attentive staff, always wanting to please.

Stayed November 2012, traveled with family
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Whitefish, Montana
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 13, 2012

We were a group of 9 women that went to SFO for a long weekend getaway. Stayed in a 3 bedroom and had a great time! Enjoyed the amenities of the kitchen, went to the wine tasting and to the breakfast - all good. One thing I do not understand and never will - how does a high end hotel always have such sandpapery toilet paper? Please step it up. It seems to never matter how much I pay for a room, the toilet paper is never nice! This is such a little detail that so many people comment on and notice but rarely complain about. Half of the women in our group made the same observation!

Car was easy to get but wish we would have known that we should pre book the bikes!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Michigan
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 13, 2012

If you want true throw back hotel as far as location, service, cleanliness...and can afford it, look no further.
This hotel is within walking distance to everything important in SF...
Food is very good, but if you are like me and after long days of meetings and contacts you've got to get out...this is you home away from home...every great restaurant is withing 2 miles and the waterfront...simple cab ride...the best

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 17 cities Reviews in 17 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed November 8, 2012

We had a lovely 8 nights here and our family enjoyed the location, extra space of a 2 bedroom 2 bathroom apartment and the breakfasts included each morning.

All the staff were lovely and helpful; the small inclusions like umbrellas available for when it rained were appreciated.

If we were to visit San Francisco again we would return.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fairmont Heritage Place, Ghirardelli Square

Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco
Fairmont Heritage Place, Ghirardelli Square Hotel
Address: 900 North Point Street, Suite D100, San Francisco, CA 94109
Location: United States > California > San Francisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in San Francisco
#2 Family Hotel in San Francisco
#8 Romantic Hotel in San Francisco
#11 Green Hotel in San Francisco
#34 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Official Description (provided by the hotel):
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 
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