staff always going out of their way to help you, which was lovely. they were happy to arrange our tours, give us pointers and advice, and in general be super to us!!
our room over looked the bay, house keeping came daily and were great- they did a turn down service too.
take advantage of the amazing breakfasts they do!! never seen so much choice! further more, their afternoon cheese and wine was always great too! :)

provided free wifi, bikes, and the hotel car to take you places within a 2 mile radius.

fairmont here puts the other fairmonts in the chain to shame!!

Everything was perfect, probably one of the nicest places we have ever stayed. Only complaint was the water pressure in the master suite was just above a trickle. it would have been impossible to wash your hair. We used the guest suite bath that our son had which was much better. Everything else was beyond excellent though. Great attentive staff, always wanting to please.

We were a group of 9 women that went to SFO for a long weekend getaway. Stayed in a 3 bedroom and had a great time! Enjoyed the amenities of the kitchen, went to the wine tasting and to the breakfast - all good. One thing I do not understand and never will - how does a high end hotel always have such sandpapery toilet paper? Please step it up. It seems to never matter how much I pay for a room, the toilet paper is never nice! This is such a little detail that so many people comment on and notice but rarely complain about. Half of the women in our group made the same observation!

Car was easy to get but wish we would have known that we should pre book the bikes!

If you want true throw back hotel as far as location, service, cleanliness...and can afford it, look no further.
This hotel is within walking distance to everything important in SF...
Food is very good, but if you are like me and after long days of meetings and contacts you've got to get out...this is you home away from home...every great restaurant is withing 2 miles and the waterfront...simple cab ride...the best