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“one of the best!” 5 of 5 stars
Review of Fairmont Heritage Place, Ghirardelli Square

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Fairmont Heritage Place, Ghirardelli Square
5.0 of 5 Hotel   |   900 North Point Street, Suite D100, San Francisco, CA 94109 (Russian Hill)   |  
Hotel amenities
Ranked #5 of 236 Hotels in San Francisco
GreenLeadersSilver level
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
“one of the best!”
5 of 5 stars Reviewed November 21, 2012

staff always going out of their way to help you, which was lovely. they were happy to arrange our tours, give us pointers and advice, and in general be super to us!!
our room over looked the bay, house keeping came daily and were great- they did a turn down service too.
take advantage of the amazing breakfasts they do!! never seen so much choice! further more, their afternoon cheese and wine was always great too! :)

provided free wifi, bikes, and the hotel car to take you places within a 2 mile radius.

fairmont here puts the other fairmonts in the chain to shame!!

Room Tip: not all have balconies- ask if you prefer one!
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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481 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Florida
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 21, 2012

Everything was perfect, probably one of the nicest places we have ever stayed. Only complaint was the water pressure in the master suite was just above a trickle. it would have been impossible to wash your hair. We used the guest suite bath that our son had which was much better. Everything else was beyond excellent though. Great attentive staff, always wanting to please.

Stayed November 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitefish, Montana
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 13, 2012

We were a group of 9 women that went to SFO for a long weekend getaway. Stayed in a 3 bedroom and had a great time! Enjoyed the amenities of the kitchen, went to the wine tasting and to the breakfast - all good. One thing I do not understand and never will - how does a high end hotel always have such sandpapery toilet paper? Please step it up. It seems to never matter how much I pay for a room, the toilet paper is never nice! This is such a little detail that so many people comment on and notice but rarely complain about. Half of the women in our group made the same observation!

Car was easy to get but wish we would have known that we should pre book the bikes!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Michigan
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 13, 2012

If you want true throw back hotel as far as location, service, cleanliness...and can afford it, look no further.
This hotel is within walking distance to everything important in SF...
Food is very good, but if you are like me and after long days of meetings and contacts you've got to get out...this is you home away from home...every great restaurant is withing 2 miles and the waterfront...simple cab ride...the best

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 20 cities Reviews in 20 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed November 8, 2012

We had a lovely 8 nights here and our family enjoyed the location, extra space of a 2 bedroom 2 bathroom apartment and the breakfasts included each morning.

All the staff were lovely and helpful; the small inclusions like umbrellas available for when it rained were appreciated.

If we were to visit San Francisco again we would return.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubrovnik, Croatia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2012

We loved everything about this place. We spent three nights there at the end of our honeymoon and it could not have been a more pleasant experience. The staff were helpful but not intrusive. The room (upgraded to a 2-bedroom suite) was very spacious, extremely tastefully decorated (if you like the modern aesthetic) and very well equipped (comfortable beds, washer and dryer, whcih came in handy at the end of a 4 week trip). The hotel far exceeded our expectations and really outshone all the other places we stayed on our trip (most surprisingly the Four Seasons Santa Barbara, which was average by comaprison). Would and will definitely recommend.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Georgia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 5, 2012

We stayed in a 2 bedroom suite for 3 nights in between stays in Monterey and Napa. This was by far our favorite hotel. Everything was first class. The suite was modern and beautiful. Staff was very attentive, breakfast buffet outstanding. The location was extremely convenient to the wharf. We would definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Heritage Place, Ghirardelli Square

Address: 900 North Point Street, Suite D100, San Francisco, CA 94109
Location: United States > California > San Francisco > Russian Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in San Francisco
#4 Family Hotel in San Francisco
#13 Romantic Hotel in San Francisco
#15 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Official Description (provided by the hotel):
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 
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Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

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