Have just returned from 2 short stays (2 and 3 days) pre and post cruise at the Chancellor. We booked this hotel based on the good reviews. I would not normally risk a 3 star hotel but the Chancellor was fabulous. The room was big enough for us, very clean and comfortable. The service was excellent, the restaurant for breakfast and lunch was very good. The extras were great cookies and coffee available all day, popcorn in the evening, vouchers for discounted drinks and restaurant, pillow menu and a welcoming gift as we were celebrating an anniversary.The location could not be bettered as it is so convenient for transport and shopping, bars, restaurants etc. This hotel is a credit to the manager as it really cannot be faulted. Excellent value for money. We loved San Francisco and should we ever visit in future, we will not bother looking at other hotels = the Chancellor is the one for us.

We stayed at the Chancellor Hotel for 3 nights in April 2008 and found it to be everything that the reviews promised. Great staff at desk, good B/F in restaurant, great location, tea/coffee in foyer,internet,rooms that have everything you could need incl. ironing board etc. Would definitely go there again.

We have stayed at many hotels in Union Square and prefer boutique style properties for the character, charm , history and more personalized service they can offer.
The Chancellor has all of that and much, much more.
The Management and Staff here are not only efficient in their job but give that little bit extra and always with a relaxed and friendly smile . Nothing was too much trouble with any of the staff we encountered. I cannot remember everyones name but Steve and Rory on the front desk, Susan at the Tour Desk, Yuko and Mao all were great.
Apart from all the above the hotel is in an absolutely perfect location on Union Square and all the rooms have been recently refurbished. The amenities in each room are all you need and although the rooms are on the smaller side being an historic hotel I really do not think they are all that bad. I have encountered rooms in Europe and Asia a lot smaller .
I would urge anyone staying at the Chancellor in future to use the restaurant.
Breakfasts here are the equal (my wife says better) than other well promoted places nearby and I know you will not get the excellent service with a smile we got from Mao each time. That's an added extra at no cost.
What else can I say.
This is a great little hotel in a great city.
Do yourself a favour and give it a try and I guarantee you will be back.
I know we will.

I stayed at the Chancellor for two nights, and I was very impressed. The location is perfect, the rates are highly competitive, the rooms are nicely decorated and spotless, and the staff are extremely friendly and helpful.

I loved the extra touches, like the candy dish in the room and the rubber ducky for the bath.

When I got to the airport after checking out, I realized that I had left my jacket in my room. I called the hotel, and they FedExed it to me with no problem.

I can say with confidence that whenever I come back to SF, I will stay at the Chancellor, and I'm recommending it to friends and colleagues.