I stayed there for 3 days and enjoyed their wonderful service. I was upgraded to a larger room with a nice view. Club benefits were included in price and although I was upset I did not get convention rate as I booked late they did try to give me a slightly lower rate since very busy that time.
Staff was very friendly and accomodating for any request.
While hotel is a landmark I found the bed uncomfortable and in need of repair / replacement.
Other small details like a lamp switch also needed repair but overall well maintained and nice to appreciate the historic charm.