Great Hotel. Stayed in May 2012. Receptionist was a problem. Extreme attitude however the rest of the hotel was awesome. Highly recommend the restaurant at the top of the hotel: Top of the Mark. Breakfast is well worth it! 360 view of San Fran! However check the weather forecast. If its foggy you will not see much. The staff in this restaurant were really good. Rooms were spacious, comfortable and relaxing. Concierge were very informative. Well worth the visit!