This is a high-rise, older hotel on almost the highest point in the City. Good rooms, great service (friendly staff) - only thing missing is a gift shop/coffee bar. If you want bottled water or something similar, you have to go across the street to the Fairmont - which is kind of strange - the staff actually tells you to go to a competing hotel. And a nice coffee shop - even a Starbucks - would be great - as there isn't one on property - and the closest Starbucks is 4 or 5 blocks away. Food in the restaurant atop the facility is good - and the views can't be beat. Rooms could use an update - still have older tv's and coffee makers.