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“Good Stay” 4 of 5 stars
Review of Touchstone Hotel - City Center

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Touchstone Hotel - City Center
2.0 of 5 Hotel   |   480 Geary Street, Between Mason Street and Taylor, San Francisco, CA 94102   |  
Hotel amenities
Ranked #127 of 236 Hotels in San Francisco
Ireland
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
“Good Stay”
4 of 5 stars Reviewed June 12, 2014

I stayed here for one night in June 2014. I arrived early around 11 am, not expecting to be able to check in. the guy on reception was fab. He got me checked in so I could drop my bag. He organised a city tour for me and my shuttle to the airport the next day. I had asked for a quiet room as I am a light sleeper and that is exactly what I got. My room was clean. The location was good too. Very close to Union Sq and easy to access on public transport. I was very pleased I chose the Touchstone.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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214 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Coimbra, Portugal
Top Contributor
72 reviews 72 reviews
67 hotel reviews
Reviews in 64 cities Reviews in 64 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 8, 2014

The location is really very convenient: very close to Union Square, within a short walk from many bus and train lines, near several restaurants, cafes and shops. There are some homeless people in adjacent streets and in Union Square itself but although I have been always by myself I have always felt save.

My room was tiny, quite tired and very noise (the main street is really noisy from very early until very late). However, the room was pretty clean as it was the bathroom which was also very small. The wi-fi was free and ok.

The staff is helpful and kind.

The hotel does not serve breakfast but there is an excellent breakfast place next door, 25% off for hotel clients.

Overall, I enjoyed my stay but I found the hotel overpriced.

  • Stayed October 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 3, 2014

Terrific position and every member of staff was helpful and friendly. Room was great and absolutely no noise problems. A great place to stay for San Francisco. Union Square, cable car, buses and BART are all close by.

Room Tip: 6th floor was no problem with the elevator
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 3, 2014

My tour took me to 12 States and 15 Cities. I found this hotel to occupy a good location on Geary St., say 5 minutes walk from Union Sq., which to me is the best area to stay in. Very good value and the staff are all excellent. I mention Jane in particular (efficient, knowledgeable, helpful and always smiling) as she arranged all my very enjoyable excursions in the City. It was great to chat to her.

Perhaps a modest room but comfortable, clean and everything worked. Your in San Francisco, you want to discover all its diversity, so you need to be "out there" enjoying yourself and not in your hotel room! Noise is mentioned but this is a common trait in most cities around the world - my advice is to carry ear plugs and arrange a morning wake up call!!

The hotel is connected to David's Deli where you gain a 25% discount and where I had two enjoyable breakfasts.

Great City.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Juan, Puerto Rico
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2014

- Great Location
- Good for the price
- Great Front Desk Staff (Nice people)
- [The street noise was no problem for me]
- Close to Union Square (one or two minutes walk)
- One of the most comfortable bed and pillows I ever sleep

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 24, 2014

This is a hotel that is good value for your money, considering its location very close to Union Square and the friendly staff. The front desk is always available for help or just a quick chat, and there are maps of San Francisco and tours available there. There are sometimes cookies available as well and that is always a nice surprise. Airport shuttle is also available from the hotel.

The room itself is cosy and nice, although a bit small. Our room did not have air-conditioning though so it can get a little stuffy at times and that's when we open the windows. The toilet and shower is a little small too but its good enough and clean.

The best thing is really the location as we could walk to almost everywhere. There are also so many eating places around the hotel so worrying about meals never crossed our minds. The front door is also locked so you are required to swipe your room card before you can enter the lobby and this enhanced security becomes really useful at night. Overall, it is definitely a hotel worth your money :)

Room Tip: Ask for a room with less street noise and they will give you one on a higher floor. IT does make a d...
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  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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The Flatlands
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 3, 2014

Touchstone is a budget hotel near Union Square, within a short walk from many bus and train lines. This is around what you can get for $100 in this area. My room seemed more like a dorm room, with modest furnishing and amenities, but everything is functional and clean. The highlight of my stay was the friendly and helpful staff.

My biggest complaint is that while traffic noise isn't bad during the day, late at night the vagrants argue, fight, and make trouble so loudly that it can be hard to sleep, even if they are some distance away. Other than this, it's a decent place to lay your head on a budget. You're in San Francisco. You want to be out there, not in your hotel room.

This hotel is probably not suitable for a romantic getaway.

The front entrance of the hotel is locked, because the hotel is on the border of the Tenderloin district, though the immediate area seems safe. Avoid going down Taylor toward Market.

The hotel is located right across from a Walgreens that stays open until midnight. It's on the same block as some restaurants that stay open quite late. The hotel is connected to a diner.

The hotel has free wi-fi. The bathroom has a shower stall, no bath tub.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Touchstone Hotel - City Center

Address: 480 Geary Street, Between Mason Street and Taylor, San Francisco, CA 94102
Location: United States > California > San Francisco
Amenities:
Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Restaurant Wheelchair access
Hotel Style:
Ranked #127 of 236 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Touchstone Hotel - City Center 2*
Official Description (provided by the hotel):
At the pleasant 2 star Touchstone Hotel-City Center, you will be located in San Francisco's Union Square, surrounded by famous restaurants, luxury hotels, high-end galleries and exciting night life. Nob Hill, North Beach, Chinatown and the Moscone Convention Center are a leisurely stroll from our doors. A short 2 min walk will take you to Union Square, which offers some of the most sophisticated shopping on the West Coast. The famed Cable Cars are close enough for you to hear rumble by. The Touchstone Hotel-City Center offers 44 rooms blending old-world charm, new-world convenience and small-world comfort. Simply but pleasantly decorated and equipped with organic toiletries and complimentary bottled water. All rooms have their own en-suite bathroom. Internet is available throughout the hotel at no charge. There is an original 1950's deli/cafe adjacent to the hotel. Hotel guests receive a 25% discount coupon. The hotel provides a left luggage office and valet parking service at extra cost for 24 hours with unlimited in-and-out privileges. The Touchstone Hotel-City Center is very close to the city's efficient public transportation (25 min train ride from SFO). Great central location for this budget San Francisco hotel! ... more   less 
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Also Known As:
Touchstone Hotel - City San Francisco

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