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“Decent…” 3 of 5 stars
Review of Touchstone Hotel - City Center

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Touchstone Hotel - City Center
2.0 of 5 Hotel   |   480 Geary Street, Between Mason Street and Taylor, San Francisco, CA 94102   |  
Hotel amenities
Ranked #127 of 236 hotels in San Francisco
Manila
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Decent…”
3 of 5 stars Reviewed December 6, 2012

Located a few blocks from Union Square, walking distance to shops and restaurants. My room was quite stylish though not that spotless. One big plus though is that they had complimentary earplugs, considering that the area is quite busy/noisy. The bathroom was very basic but clean. Lobby is very small and the elevator is quite old, but it added to the charm of the hotel.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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202 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Caye Caulker, Belize
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 10, 2012

We stayed at the Touchstone this September for 2 nights. Killer locale, super friendly staff who go out of their way to accommodate all your wishes, very clean rooms and great prices. This will be my # 1 choice when I go back to visit next time. Thanks!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corfu, Greece
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 9, 2012

Touchstone hotel is a good choice if you're looking for a decent, cheap place to stay around Union square for a few days, assuming you'll be on the road most of the time.. Small but clean room, the wi-fi can be tricky and breakfast is served at the coffee place right next to the reception. There is also a 24h restaurant at the corner and quite a few other options in the area. Parking is around the corner, but don't forget to ask the friendly reception to stamp your receipt,
so you can get a discount. I saw many people mentioning here the homeless people around, but I can tell it's not really a shaddy or threatening concept, just some poor, homeless people walking around and sometimes asking for a quarter. Nevertheless, good value for money in Union square.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Berkeley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2012

I was amazed by how convenient this hotel is. It truly brings you all you need for a short leisure/business visit to SanF, and for the price you pay, this is a rather not-so-easy-to-find kind of place. I could start by how friendly the staff is, always welcoming you with a smile and doing their job without any significant flaws that I've noticed. The hotel seems really safe since the front door is locked at night and you can open it anytime with you room card. Anyways the area is absolutely safe, with a all-stylish building (I guess a classy hotel) right in front of you, with the limos parked outside and so. When I looked at the window with such a nice view to Geary St., I thought about how much do they pay to stay there in comparison with I how much was I paying for the night. The room was better that I thought it would be, incredibly cosy and clean, with a VERY comfortable bed. This place has FREE wireless all over the hotel, even has a restaurant and a bar/bakery (really nice!!) where you will have a discount of 25% if booked a room.. In one of the best locations in town, I cannot doubt that for this price range (shockingly low for what you pay for the night in this city) this is one, if not the best, of hotels in town. Go for it, this one's for real.

Room Tip: Find a room with a view to Geary St.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 27, 2012

The Touchstone is just that. It is a touchstone for you to leave your bags ...and later go to sleep while in San Francisco. It is not a destination hotel. I booked it here because I spend very little time in a hotel and the price was really excellent for San Fran.

My room was really small. In fact, one of the concerns i had was that it didn't even have a full length mirror. Probably wouldn't fit! It was very clean but definitely could use a coat of paint. Lots of scrapes and marks on the walls. Bathroom was tiny but shower was hot and so no complaints there.

Bed was super comfortable and the first night i slept great. I had read reviews about the noise but quite honestly, noise doesn't usually bother me. The telling factor was the ear plugs provided in the room. The second night there was a "drum concert" on the street with people banging garbage cans. This lasted over two hours. I realize this is not the hotel's fault but it is something to consider if you don't have the luxury of sleeping in and need a full night's sleep.

Free wi-fi is provided in the rooms but was not in service my second day. Diner adjoined to hotel was pretty good and i enjoyed the 25% discount.

My overall opinion of this hotel is it is Average and that's not bad. It's good if you are a tourist and just need a place to shower and sleep.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Miami, Florida, United States
1 review
5 of 5 stars Reviewed October 7, 2012

Very cozy,european feeling..not fancy but one of the cleanest hotels I have ever stayed in.No smoking allowed,so there were no musty odors at all.( Noisy on the street at nite and no a/c...the only negative )Very comfortable. The staff very nice and accommodating. The deli was very good;started our day off with a tasty breakfast, not a typical continental most hotels provide. The location was excellent,except if you go 2 blocks the wrong way you are in the "tenderloin" which is not a good area to get lost. I would definitely stay again and recommend this hotel.. And last,the accessability to transportation was excellent! Loved the cablecars!!!

Bunny ,Miami,Fl

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Feckenham
Top Contributor
60 reviews 60 reviews
31 hotel reviews
Reviews in 36 cities Reviews in 36 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed September 30, 2012

This is a fine little hotel. Rooms are on the small side but they're clean and comfortable. Despite the previous comments about the lack of staff at night we found that there was always someone on duty and all the staff were helpful. David's Diner does a decent and convienient breakfast (only $7 is you book it through the hotel) and there's a Starbucks just a couple of doors down for coffee. Free WiFi in the rooms is great. There are a good many "characters" on the street at night and this, together with rowdy revelers at nearby clubs, does make it a bit edgy - the Tenderloin is but a step away so care is needed if you're out late. Having said that, we didn't experience any real trouble and the advantages of being in the centre of town generally outweighed the disadvantages. It can be noisy at night - garbage trucks at 2am, etc - but that's life in the big city! Good value for money and a safe haven in a busy town.

Room Tip: You might think rooms at the back would be quieter - but there's a service road at the back - ga...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Touchstone Hotel - City Center

Also Known As:
Touchstone Hotel - City
Touchstone Hotel - City San Francisco
Address: 480 Geary Street, Between Mason Street and Taylor, San Francisco, CA 94102
Location: United States > California > San Francisco
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #127 of 236 hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Touchstone Hotel - City Center 2*
Official Description (provided by the hotel):
At the pleasant 2 star Touchstone Hotel-City Center, you will be located in San Francisco's Union Square, surrounded by famous restaurants, luxury hotels, high-end galleries and exciting night life. Nob Hill, North Beach, Chinatown and the Moscone Convention Center are a leisurely stroll from our doors. A short 2 min walk will take you to Union Square, which offers some of the most sophisticated shopping on the West Coast. The famed Cable Cars are close enough for you to hear rumble by. The Touchstone Hotel-City Center offers 44 rooms blending old-world charm, new-world convenience and small-world comfort. Simply but pleasantly decorated and equipped with organic toiletries and complimentary bottled water. All rooms have their own en-suite bathroom. Internet is available throughout the hotel at no charge. There is an original 1950's deli/cafe adjacent to the hotel. Hotel guests receive a 25% discount coupon. The hotel provides a left luggage office and valet parking service at extra cost for 24 hours with unlimited in-and-out privileges. The Touchstone Hotel-City Center is very close to the city's efficient public transportation (25 min train ride from SFO). Great central location for this budget San Francisco hotel! ... more   less 
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