This is a fine little hotel. Rooms are on the small side but they're clean and comfortable. Despite the previous comments about the lack of staff at night we found that there was always someone on duty and all the staff were helpful. David's Diner does a decent and convienient breakfast (only $7 is you book it through the hotel) and there's a Starbucks just a couple of doors down for coffee. Free WiFi in the rooms is great. There are a good many "characters" on the street at night and this, together with rowdy revelers at nearby clubs, does make it a bit edgy - the Tenderloin is but a step away so care is needed if you're out late. Having said that, we didn't experience any real trouble and the advantages of being in the centre of town generally outweighed the disadvantages. It can be noisy at night - garbage trucks at 2am, etc - but that's life in the big city! Good value for money and a safe haven in a busy town.

We knew what to expect from other reviews and were pleasantly surprised on arrival to get two adjacent rooms for our four night stay so we had a mini-suite. Our rooms were at the back of the hotel but there was still some street noise reverberating through the period feature sash windows. We took ear plugs - it wasn't a problem and the convenience of the location more than compensated. The breakfast option in the deli downstairs was a great change from the usual motel bun-fest. Good food and friendly staff.

Other reviewers mentioned homless folks on the street: we used Google for hotel directions from the Powell Street Bart station (the Bart train is a great way of getting into the city from the airport by the way) and these took us west into bits of Tenderloin before heading up to Geary. Here's where you'll find the homeless and it felt pretty rough. Instead, from Powell St station follow the cable car line up Powell Street until you hit Union Square, then bear left up Geary for a block and a half to the hotel. No problems using this route.

Desk staff can give you a 10% off voucher for Blazing Saddles bike rentals round the corner. The bike over the Golden Gate Bridge exprience is highly recommended!

Thanks to the previous reviews, I knew to expect tiny rooms, small elevator and an urban environment. I was pleased to find the rooms and bathroom clean and cozy -- and I checked the bedsheets as soon as we arrived. The street noise was significant, so I was glad we had brought along a white noise machine.

The staff were very friendly and helpful, both on check-in and when I was trying to get a taxi. It's a tiny hotel wedged into a busy and a bit sketchy city block, so I appreciated the personal touch and attention. The rooms were nice but also tiny -- I was glad to get two adjoining rooms for myself and my daughter so we could use the shower in the larger room. the bathroom in the smaller room would've been hard to use. I liked the design touches in the rooms: plant in the shower, nice choices of accessories. They do a lot with what they have.

When we showered in the morning, we left the bathroom door open. The steam set off the smoke alarm intermittently for about 10 minutes. This was inconvenient for us and I hope it didn't wake up any other guests! Another note: if you use the 25% discount at the adjoining diner, make sure to tell the waiter before you order or they won't honor it. And avoid the potato pancakes, which were thick and tasteless. Everything else was yummy.

This hotel is in a great location to visit the city. The hotel itself has small rooms and that could use a renovation. The windows are poor to isolate the exterior sounds and there is no central heating.
The room was quite clean and had a competitive price.
There are homeless people around but they are everywhere in this central area. This shouldn't be considered as a negative point for this hotel. If you want to avoid that you'd have to chose a different area, not just a different street.