We stayed here for 3 nights while we visited San Francisco. Staff was very nice. Room was big and there was fireplace. Building is quit old and you see that but it didn´t bother us. Daily free winetasting with tasty snack was good way to spend afternoons. Location is good. You can walk from hotel to Union square in 10 minutes. Water ja soft dring with out any extra cost was excelent and we found it very handy.