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“Great for Union Square area” 4 of 5 stars
Review of Petite Auberge

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Petite Auberge
3.0 of 5 Hotel   |   863 Bush Street, San Francisco, CA 94108 (Nob Hill)   |  
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Ranked #34 of 236 Hotels in San Francisco
Devon, UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Great for Union Square area”
4 of 5 stars Reviewed October 1, 2012

My wife and I stayed here for four nights on our first visit to San Francisco in September. We found this to be an ideal location just a few blocks from Union Square and only a couple of blocks from all three cable trolley lines.
The plentiful and delicious buffet breakfast had a different hot selection every morning and the complimentary cookies and the evening wine and snacks were a great touch, the latter giving you chance to meet your fellow guests if you wished.
We had a De Luxe King room on the top floor which was spacious and had a fireplace which we did not need to use as was hot and sunny during our visit but would be ideal in colder weather.
The staff were very friendly and helpful. The front desk is not always manned but not really a problem as you only have to go next door to the White Swan for prompt attention.
It is in an older building but did not notice any noise from other guests and no more noise from outside than you would expect in any city.
We thoroughly enjoyed our stay her and would certainly stay here again if fortunate enough to return to San Francisco.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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691 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Baltimore, Maryland, United States
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 15, 2012

Excellent location, clean comfortable room, great breakfast and wine with snacks in the late afternoon. Attentive staff,, very reasonable rates. I really can't think of anything else that you would want. This is not a luxury hotel but a great small boutique "bed and breaktfasty place". Just up the street from Union sSquare and Chinatown.

Room Tip: Ask for a high floor in the rear if ou want very quiet.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san diego
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 4, 2012

It's like B&B, but don't feel uncomfortable because people leave you alone, give you privacy. you don't have to talk to strangers if you don't feel like it. Of course, you can talk to strangers during wine tasting if you like. Breakfast is excellent and their hours are nice too. You can sleep in but don't miss their breakfast hours. You don't have to check in with anybody, you just go downstairs, eat and leave. The same thing for wine tasting. I don't drink, but enjoyed a little snack they had. Id you're planning to eat dinner, don't eat that because you'll get full. There is no front desk person, you go to white swan next door for check in and questions, that was kinda nice too I felt free not monitored. Noise is not that bad at all, it's not a big hotel, it's an old house with 23 rooms, so you can hear people walking or talking sometimes, but at night it was very very quiet. I don't know if I got lucky, but I didn't see anybody who are ready to party and get obnoxious at this place for 4 nights I stayed here. Most of them are from europe, lots of french speaking. It's on Bush very close to intercontinental mark hopkins and fairmont hotel. but don't have to clime up that far, when I stayed there before, I got sick of walking up the hill, but this place is is perfect, I think. Very close to union square, but don't have to hear cable car noise. Room is small (I paid extra for fireplace), but it's cute, and nicely decorated. If you have to have a flat screen tv, this is not a place. They have a small old tv, yes it would be nice if they have a small flat screen, but I think they want to keep "country inn" feel. I really enjoy joie de vivre chain, every place I stayed, they were different and nice. I would stay here again for sure, there are not that many places who offer nice breakfast and wine and free internet and free water (it's sad, but you can't even get a free bottle of water at many expensive hotels) If you're getting tired of typical hotel you have pay for everything, this is the place for you!! We loved this place so much.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, Massachusetts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2012

When we arrived at this hotel we were a bit confused to see a sign on the door that instructed us to check in with its sister hotel two doors down. Because they operate two hotels in pretty much the same location this was a normal occurrence on any given night, though you never knew with front desk they were operating from, no matter not a big deal. The staff is VERY helpful and was always more than happy to solve any issues that may have arrived. The building is on the older side complete with the cage door elevator and squeaky floors.

The room was small and the bathroom even smaller but the space was clean and i felt at home during the 5 days we spent there. Be prepared for the very small shower, at 6', 200 pounds, taking a shower was hilariously awkward.

The only complaint I had about this hotel was the squeaky floors that kept us up till almost 3am one night because the people above us presumably decided to have a dance party after they came home from the bar.

The best thing about staying here was the breakfasts in the morning and the wine receptions in the evening. The breakfast wasn't just some OJ and some selection of cereals, we're talking a different selection of eggs with all the trimmings, fresh cut fruit, selection of pastries, cereals, coffee, tea, and juices. Stuffing ourselves in the morning certainly helped the wallet over our stay. And what can one say about the wine reception. A different local wine each night (white and red) served with a different french inspired snacks, a great way to unwind after a long day of sight seeing.

The location was great, right in union square at the bottom of knob hill. We were able to walk to anywhere with little effort and all the major bus routes stopped near-by. By the end of our stay the hills were getting old, but I would stay here again in a heartbeat. We also had a car there one of the nights and the valet was cheaper than anywhere else we found.

Overall i would certainly suggest this hotel and would even consider staying here again!

Room Tip: One bed rooms are probably on the smaller side, perhaps a double bed may be a bit bigger.
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 29, 2012 via mobile

Positives - friendly staff, good breakfast, free soft drinks and snacks all day, wine reception, quite close to all central amenities.
Negatives - very small room, very very noisy (creaking floorboards and noise all night long so don't expect a good nights sleep). Overall, expensive for the room but the extras do make up for up somewhat.

  • Stayed August 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 17, 2012

Stayed at this hotel in May 2012 for 4 nights. This hotel is within easy walking distance of the city center and is quiet and quaint. The rooms are small but I found this wasnt a problem as there is so much to do in San Fran you wont spend much time in your room. There is also a seating area downstairs which is very comfortable and the breakfast area seating area is always open and includes a small porch. The things that stick in my mind about this hotel are the delicious breakfast, with home made bread and different options each day including fruit, pastries, eggs and bacon, wine and snacks offered each night in the sitting room, the cookie jar is always stocked if you fancy a treat, free water, tea and cans of juice available at any time and lovley toiletries which im sure were an eco brand. If I was to stay in San Fran again I would return to this hotel.

Room Tip: The room upstairs from mine had slightly creaky floorboards which took a bit of getting used to. Not...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Top Contributor
74 reviews 74 reviews
37 hotel reviews
Reviews in 46 cities Reviews in 46 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 13, 2012

Stayed here for 4 nights in August. It was a pleasant change from the very nice but impersonal rooms at the Hyatt, where I stayed last fall. We had a front room, with lots of windows, and a fireplace, which was surprisingly useful for the chilly evenings and mornings in San Francisco. I would stay here again, but here are the drawbacks:
1. Our room was extremely noisy. I had to wear earplugs (provided at the front desk) to block out the noise of cars accelerating on the street. Some noise from other rooms, but not bad. I assume the rooms at the back are quieter.
2. The hotel posts a notice that the state of California has found chemicals in the hotel that are cancer-causing and that pose a health risk to certain people, like expectant mothers. When I asked, I was given a brochure outlining in a generic way the possible chemicals, but no specific information about the hazard in this hotel was given. The person at the desk who gave me the brochure said he had asked management about the exact risk but had not received the information. This needs to be clarified, and I would want to know the answer before booking again.
3. Like any B & B, it is only as good as the people who stay there. There were some American guests who did not know the etiquette of staying in a B & B, and who turned the complimentary evening wine and appetizers into a bar scene, with lots of shouting that drove others away from the common areas.
4. When we arrived, and frequently during our stay, there was no one at the reception. We had to go two doors down to the sister inn, the White Swan. When you go to the White Swan, you will get good service, but that is not quite the same.

Room Tip: If you want a fireplace and a king bed, or a room with two beds, you may have to put up with noise i...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam1975, General Manager at Petite Auberge, responded to this review, August 15, 2012
Thank you for your thoughtful review of Petite Auberge. We are delighted that you enjoyed your stay. The State of California requires all businesses to post information about any potentially toxic chemicals that could be in their establishments. This includes a wide range of ingredients found in normal household products, food, drugs, dyes, and solvents as well as byproducts of chemical processes such as motor vehicle exhaust. We apologize if the notice complying with this regulation was of any concern to you during your stay. We hope to see you again the next time you visit San Francisco.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Petite Auberge

Address: 863 Bush Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco > Nob Hill
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Suites
Hotel Style:
#28 Romantic Hotel in San Francisco
#38 Business Hotel in San Francisco
#51 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Petite Auberge 3*
Number of rooms: 26
Official Description (provided by the hotel):
Ideally located between Nob Hill and Union Square, Petite Auberge is the perfect small hotel for a trip to San Francisco. The Petite Auberge welcomes you to a world of French provincial enchantment. French doors with beveled glass, a collection of French art, a cozy parlor with a crackling fire and afternoon wine and hors d'oeuvres. Most guestrooms offer fireplaces. We offer a generous breakfast buffet each morning and an evening wine reception. Fresh baked cookies are available each afternoon. ... more   less 
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Also Known As:
Petite Auberge Hotel San Francisco
Petite Auberge San Francisco

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