My girlfriend and I are becoming somewhat of hotel professionals...meaning we've done our fair share of traveling. We are not too picky, easy going for the most part and appreciate good customer service. We stayed here for New Years eve after seeing the LION KING. First of all I called ahead to find out if I could check in early and she said it was too busy of a night I would have to wait to find out when we arrived. THANK GOD we were half decent for the cold walk to the theater. I planned for it to be close so we could walk and it was very close to the Orpheum theater. upon arrival we had to wait to find out about early check in and of course it's new years eve there were no rooms ready. So at this point my g/f needed to use the bathroom and they don't have any except for in the rooms. Then I found out parking was NOT included in there rate of $120.00 after tax but another $30 for this poor excuse for a hotel. There's no ice available. there's a 20-60 minute wait for your car (parking is not on site) They leave your car unlocked when they bring it to the front of the hotel with no one around to supervise. The room we finally got into was nice at first glance. The bathroom was awkward and the heater hissed all night. there's no phone in the room. The whole experience was disappointing. We will never stay there again and I will never suggest it for anyone, and I have stayed in some very cheap places that were better than this! the new paint job on the walls didn't fool anyone.
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