I am from England but now live in California and I love this cosy place. We were upgraded upon arrival to a large king room with a fireplace and flat screen tv. In addition to the bathroom there was a dressing room with a vanity area sink and closet, and another separate area with a fridge, wet bar and tea/coffee making facilities. The fridge contained complementary water bottles and sodas. Our room was at the back and was quiet. The windows etc are old but it adds to the charm. There is tea/coffee and home baked cookies available most of the day and we enjoyed the 5pm wine and snacks, so nice after a busy day sightseeing. Wine was of a good quality and snacks were different each day. A pasta dish, cheese and biscuits, and cake one day and vegetables, dip and apple cake the next. Enjoyed talking with other travelers and there are plenty of interesting items on display around the hotel. Breakfast buffet was nice. The two guys at the front desk were nice and friendly, the female not so much. Parking is difficult, as with most of San Francisco, the first day we arrived was a Sunday so we did free street parking but had to move the car 7am Monday morning. We found the least expensive undercover parking lot was a city one a few blocks away. We spent a total of $28 on parking rather than $32 + tax valet per night.