My wife and I stayed here during our trip to San Francisco and we really enjoyed our stay. The front desk was always helpful, the concierge desk was full of good information and the breakfast was very good. Our room was eclectic and helped make the trip a great experience. My wife and I are experienced metro users and had an unlimited 5 day pass, but unfortunately the metro workers went on strike the week we were there. The hotel had a car that was able to take us down to the wharf area where we picked up other transportation or just hoofed it. That was another big plus in my eyes. I would absolutely stay there again. Thank you for your part in making our anniversary memorable.