I am reading all these reviews and beginning to think there is something wrong with my wife and me. The only one that rings any bells is the guy who went there to investigate paranormal activity. We were spooked from the minute the cab dropped us outside and we, with some difficulty, spied an establishment through the scaffolding. OK, that is an unfair criticism as there is nothing wrong with upgrading a property.
However, we were given no help with our luggage (voluminous, as we were on an extensive trip) and also had to manage it up to our rooms. One guy only was on duty (it was late) and there was no-one else to be seen. The decor was "Hammer House of Horrors" , 19th century at best and gone to seed. There was an overwhelming atmosphere of doom about the place. The lift was scary ... slow to start, wobbly and noisy, and,thank god, we got there. The room, accessed by the compulsory creaking door, was depressing. OK ..... 4 poster bed and quite ornate old fashioned furniture, but, again, gone to seed and gloomy to excess. We sat there for 15 minutes trying to persuade each other that it was OK but when my wife suggested that we take watches while the other slept, we decided not to stay.
I have never before graded a hotel at 1 star and, when I look at the other reviews, I am inclined to ask the question "is it me?". However, that is my honest opinion .... an excessively old-fashioned, seedy and spooky place which gave me none of the comfort, cosiness and enjoyment I'm entitled to expect for the money and considering that we, from Scotland, are unlikely to be in the stunningly beautiful city of San Francisco again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 11, 2013
This is rather harsh. Arriving around midnight or later, it true as a small hotel, there won't be as much help with baggage but we do have a cart. Or if you called ahead to let us know, we could arrange to have an extra person stay late and help you. Our architectural style and period pieces really make this Victorian Hotel a unique San Francisco experience. Granted, shiny new antiques are difficult to find! The important part is the beds are new, the bathrooms are modern, and the staff really do care about YOU.
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