Given the mixed ratings we had a bit of trepidation. All dispelled quickly upon arrival. The place is indeed old and the furnishings show some wear, but we loved the atmosphere and has all the amenities we needed. They were able to check us in early, but we would have been happy to have dropped our luggage. We appreciated the friendly and efficient staff and the ever-present coffee and tea. We missed the evening set-up due to our dinner and an impromptu tour of the nearby Japantown. We also appreciated that there was a staff member at a desk just inside the door when we came in at 10pm - a quantum of security. Our room was huge and very comfortable - we think that the bed was king-sized. Soft top with good support. Good pillows, too. The street noise was modest, even by our quiet suburban standards, but we always travel with the white noise generator on the iPhone to attenuate the odd poorly-muffled vehicle. The morning breakfast was typical american-style continental - lots of hot and cold starch and a little warm sausage. Not much fruit. No surprises with bill. We would definitely recommend to those who are not high-maintenance types.