We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Delightful Step back into the Past...” 5 of 5 stars
Review of Queen Anne Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Queen Anne Hotel to your Saves list
Queen Anne Hotel
3.0 of 5 Hotel   |   1590 Sutter Street, At Octavia Street, San Francisco, CA 94109   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #68 of 234 Hotels in San Francisco
Certificate of Excellence
Bigfork, Montana
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
“A Delightful Step back into the Past...”
5 of 5 stars Reviewed January 6, 2013

Our Internet search for lodging in San Francisco brought us to the Queen Anne because it was well located in an interesting neighborhood, it offered a complimentary breakfast, it has free wifi, a concierge service, and limited limousine service. The fact that it is a Victorian structure that survived the 1906 earthquake and fire, and that they serve tea, Sherry, and cookies at 4pm. everyday, made it even more intriguing. Upon arrival we were greeted by Laura, who proved to be most helpful during our stay, and she even personally presented us with a 40th wedding anniversary present. The staff was most accommodating and friendly. We enjoyed the fact that there were interesting restaurants and public transportation within easy walking distance. The Victorian furniture on every floor was delightful, and they were enhanced by the addition of beautiful Christmas decorations throughout. Except for our first and last days, when we had luggage to deal with, we enjoyed walking up the stairs to our quiet third floor room so we could look at all the fun furniture. The elevator was fun too, as it had it's own chandelier and an upholstered bench. The complimentary breakfasts included fresh fruit and waffles, and provided a perfect way to get started each day. If we should ever have another opportunity to visit San Francisco, we will choose the Queen Anne as our place to stay.

Room Tip: A room that faces Octavia will be a little more quiet.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QueenAnneHotel, Director of Sales at Queen Anne Hotel, responded to this review, February 11, 2013
Thank you so much for your kind review. We are honoured by your apprecation of the experience we offer and the great service we aim to provide. Hope to see you again one day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

487 reviews from our community

Traveler rating
    187
    206
    60
    22
    12
See reviews for
71
247
25
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Montreal, Canada
Top Contributor
81 reviews 81 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 4, 2013 via mobile

Just returned after one week holiday in pretty SF. I will have fond memories of this city especially of this hotel. I went back in time. Although they could work on improving some things they are minor. I have never seen so many Xmas decorations in one place. I loved it. This Victoria hotel had such a calming effect on us when returning after a full day of sightseeing, we would return to the hotel and sit in the foyer with drinks and a good book (great music in the background).

We did have a hard time with the cold throughout the hotel. Every room, except for our bedrooms, were very cold, no heating? Wi-Fi was often off but everything else was very nice. I would definitely return.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citrus Heights, California
Senior Contributor
23 reviews 23 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 26, 2012

We found this hotel on the web , and it was one of the only places with rooms available during the SF Marathon. Needing a getaway we booked a room for one night. A whopping $255! Room was dark and musty, with an overly cherubic decor including cheap stencils and decals placed randomly. the bed was comfortable, but the bedding was ugly red and gold Grandmotherly damask. Uncomfortable, but cutesy "antiques" filled the room. The bathroom was complete with mold and mildew on the ceiling over the tub area, and the floor was rather dirty. The proprietor was curt and unfriendly, and lectured me about not having a high enough daily limit on my debit card. I had used my card when I arrived in the City, and upon arrival at the hotel, she swiped the card and found it eceeded my daily limit. When I asked why she was charging me upon arrival rather than upon departure, she become haughty and began, instead, a diatribe on one needing a highly daily debit amount. Following her lecture, she never spoke wot us again. The location of the hotel is excellent for those who are able to walk, and we loved it. We asked a staffer about where to eat, and received vague, unusable info. on local restaurants. Rather than trust this dubious advice, we struck out on foot, and found a winner, The Elite on Filmore. I later found that the room prices had been inflated due to the Marathon, so THAT disappointed me. Oh well, "supply and demand." This is a well located place, but dreary and old. The "continenetal breakfast" was made up of foods probably bought at Costco, and was poorly presented in a depressing, velvet draped dining room. YUCK! Next time, I'll plan farther ahead and get something better. This place did not impress us at all.

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariposa, California
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 12, 2012

We have been going here several times a year for 10 years now. Love it. Centrally located in SF, though not near main attractions except Japantown. But near in SF is relative. SF is very small as cities go, and from here you can get nearly anywhere in SF in 15 minutes. Rooms are nicely decorated in Victorian style, very comfortable and nearly all are spacious. Price is reasonable for SF (if you are visiting the UCSF med center, tell the hotel and you will get the med center discount). Best of all, parking is inexpensive by SF standards, about $17/night where as most hotels in SF charge 35-60 per night. Factor that into the cost. Breakfast is plain but free--cereals hot and cold, boiled eggs and sausage, lots of pastries and breads, make your own waffles, juices. We occasionally try other places, and always end up coming back here for a good combination of comfort and value.

Room Tip: We prefer rooms on the east side--no view, a bit darker, but extremely quiet. Rooms on west and sout...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
133 reviews 133 reviews
23 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed December 11, 2012

This is a Victorian style property. Unfortunately while we were there they were remodeling the outside and scaffolding was up around the hotel, so we really couldn’t see the beauty.

I had emailed before we arrived asking for an early checkin, and we were allowed to do that. We really appreciated this. The front desk staff were always very friendly and helpful.

The hotel was very clean. There were some things that were pretty worn out in our room though (i.e. vanity in the bathroom had some wood that was pretty worn). The bed was ok, the pillows were not the best though.

The breakfast is fairly basic. Toast, bagels, muffins, waffle station, cereal, etc.

This was a pretty good location. We used mass transit for our entire trip and we were able to catch the buses very nearby.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 11, 2012

My wife and I stayed here on our first trip to San Fran. The room was nice in size. The king bed was comfortable and the bathroom was fine. Overall the room was fine. It was dark and not as clean as I would like. Breakfast was included and was very poor in quality and quantity. I would look for another place to stay on a return trip.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felton, CA
Contributor
20 reviews 20 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 10, 2012

We stayed one night in a Victorian Queen room at the Queen Anne. The hotel is at this date in the middle of a sprucing up--when we arrived they were painting the outside on the street side--something you might want to consider if you are going to this hotel in the next month or so. We had asked in advance for a quiet room after reading other reviews here, and found that ours was WONDERFULLY quiet.

Overall, this is an old hotel, but nicely kept up. I would imagine an upgrade of the interior is also planned as there are some chips in the paint on door frames, etc. but those are all minor details. I also hope they are planning on replacing mattresses soon as ours seemed old.

Service was great--front desk gal was very helpful and friendly. I'll stay here again sometime, no problem. Next time, however, I think we'll upgrade to one of the fireplace rooms.

Room Tip: Ask for a quiet room.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Queen Anne Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Queen Anne Hotel

Address: 1590 Sutter Street, At Octavia Street, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco
Amenities:
Business Center with Internet Access Free Breakfast Room Service Wheelchair access
Hotel Style:
#22 Best Value Hotel in San Francisco
#56 Romantic Hotel in San Francisco
#73 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Queen Anne Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
A remarkable Victorian boutique hotel with 48 elegant rooms and suites. Constructed in the building boom following the California Gold Rush, these unique accommodations offer you modern amenities as they transport you to another era of quiet luxury and wild romance. Convenient located in the premier Pacific Heights district, known for stately Victorian mansions, wonderful restaurants, and the best in shopping (Fillmore, Sacramento, Union, Chestnut Streets). Easy stroll to Union Square and Cable Car Network. Your stay at the Queen Anne includes our table leg threatening continental breakfast, wifi, morning newspaper, afternoon tea & sherry. On weekday mornings, enjoy our local towncar delivery service. We invite you to discover the fabulous Queen Anne and hope to welcome you soon. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Travelocity, Priceline, Cheap Tickets, HotelTravel.com, Odigeo and BookIt.com so you can book your Queen Anne Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Queen Anne San Francisco

Owners: What's your side of the story?

If you own or manage Queen Anne Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.