Having stayed previously in San Francisco weeks earlier I had tried to book the Nob Hill Inn but had been unsuccessful as it was fully booked (says it all really). So upon my return before flying home, I managed to secure a room.

Upon cehcking in, I knew that the card I had secured the booking with would not be accepted and that we had to pay with my husbands card which was not a problem. Check in was not until 3.30, however we turned up at approx 1.30 and the room was ready to go. Customer service was great, a shuttle was booked for us to get back to the airport at an appropriate time and also we were able to strore bags within the foyer until we were leaving for the airport.

I got room 5 which there appears to have been alot of concern about in other review. It is small and quaint and there are no windows to speak of. There are several (internal type) windows which does allow for fresh air. This didn't bother me as you spend very little time in the hotel. The lift is next to the room and can be quite noisy, I thought there may be some kind of time limit on useage during the night but appears not.

It is decorated very tastefully and is extremely clean and tidy and cared for in both the communal areas and the rooms.

The ensuite has a free standing bath, with a shower (which did prove a little difficult to manoever but is definately worth it).

Free Wifi. Breakfast was very nice, coffee, juice, toast and fresh fuit. Enough for us. The location was good, as we have been to SF before we knew exactly where we were and was great to get to union square, north beach and chinatown. We walked back late at night and never felt unsafe.

I absolutley loved staying here and wished my stay had been longer than the one night. Great value. If I visit SF again, I will def book the Nob Hill Inn.

We arrived late in The nob Hill inn, being greeted by à musty , damp smell and a lady that whatever move she made was first announced by a deep sigh...
We had called in advance we would be late, and that was no problem The gentleman om The Phone told Us .
When we arrived , she couldn't find Our reservation...after à long search without many sighs , she found it and directly told Us my creditcard was denied ... Strange , cause we used it that afternoon without no problems .
No problem , fortunately my husband also had à creditcard ...with another sigh she tried The card and it also didnt work...
We suggested we clear it up in The morning als we were very tired from Our trip , call The bank and all would be solved.
No that wasnt possible we had to pay Our stay in cash , including extra taxes , money wich we didnt have at The moment ....
We asked again of we Could solve this in The morning , she called her boss , and she acted is of her boss was angry at her....(while she was giggling) and told Us in simple words she didn't care Where we slept , but she was not allowed to do anything .... We left the hotel , me almost crying so tired as i was ...
Fortunately we had à friend that Could gave Us à sparebed for The night , in The taxi we decided to try Our creditcard, and they worked !!!!!! so i guess the had a cashflow problem and needed us to give them cash ...next Days Where spent at The kabuki in Japan town , à little further from Union square , but The most wonderful stay ever !

We arrived in San Fran after a 28 hour journey from Australia and were delighted when we finally made it to our first destination and it turned out to be such a lovely one! True, the rooms are a bit on the dark side but I loved the features and character of the place and all the essentials (friendly staff, clean room, comfy bed) were a tick. Would always return!

We had three days here after a coach tour of California. What a splendid place. A lovely contrast with the corporate hotels on our tour. Charming staff and a very convenient place (especially for the cable car). Nice, light breakfast. Like staying at my old granny's place.