but haven't quite achieved either goal. For genuine class, pampering and good hospitality, stay elsewhere.
We stayed at The Clift Hotel on the basis of enjoying a drink in the Redwood Room on a previous trip to San Francisco. We are a young couple who like to dress up and we thought the bar and lobby was attractively hip. Hipper than thou as it turns out and sadly, the residential experience was completely underwhelming. Although the room was pretty enough with its diaphanous cream curtains and pale birch furniture, it was marred by stained carpets and a musty smell. The bathroom was unbelievably tiny and although I am slim, I ended up with a bruise on my thigh from from bumping against the door, which stupidly opens inward into this already small space. Also, there is no surface area for toiletries, which I guess is fine if all you travel with is your toothbrush.
We were irritated by the fee for highspeed internet access and the absence of a coffee maker, the latter being a basic necessity that you could find at any 1 star motel. A further annoyance was the prominent exhibition in the room of a number of of exhorbitantly priced items for sale.
Our maid was nice and friendly and the concierge was fine, but the rest of the staff were too young, unprofessional and overly concerned with posing to fully focus on the needs of guests and create a luxurious atmosphere. Although hotel workers are human beings with their own private life, that's where it should remain - private. While waiting by the front desk for the return of an item from housekeeping, I don't want to hear the receptionists chatting about their previous night's partying and how they didn't get to bed until 6 in the morning.
The prices in the Redwood Room and the adjoining restaurant are terribly inflated and although the food is nice, it is not outstanding and simply not worth the money. My husband and I enjoy good things but neither of us like to be ripped off and with The Clift Hotel, you feel you are at every turn. After 3 days we moved out and checked into The Monaco next door which is where we stayed last time and is just exquisite (see the reviews here on Tripadvisor).
There is nothing majorly wrong with this hotel but for the money you can do so much better. Definitely call into the Redwood Room for a pre dinner cocktail and to admire the video installations, but stay somewhere else.
- Official Description (provided by the hotel):
- An inspired fusion of old-world hotel elegance with distinctly contemporary energy and glamour, the nearly century-old CLIFT’s modern and daring sense of diversity perfectly captures the city’s spirit. Steps from Union Square shopping and the legendary Nob Hill, CLIFT is perfectly located for sightseeing, shopping and socializing. Designed by Philippe Starck, the soaring lobby contains one of the most eclectic furniture collections in all of California ... more less
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- Also Known As:
- Clift San Francisco
- San Francisco Clift Hotel