Besides the completely arrogant and uncooperative staff, the hotel used a mistake by Priceline to force an extra $100 for a roll out bed.
I travel a lot and I've seen many hotels. This one is by far the rudest. The staff need to be retrained to understand that customers expect hospitality.
In my opinion, stay away from this style over hospitality hotel.
- Official Description (provided by the hotel):
- An inspired fusion of old-world hotel elegance with distinctly contemporary energy and glamour, the nearly century-old CLIFT’s modern and daring sense of diversity perfectly captures the city’s spirit. Steps from Union Square shopping and the legendary Nob Hill, CLIFT is perfectly located for sightseeing, shopping and socializing. Designed by Philippe Starck, the soaring lobby contains one of the most eclectic furniture collections in all of California ... more less
- Reservation Options:
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- Also Known As:
- Clift San Francisco
- San Francisco Clift Hotel