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“Old rooms, nice location” 3 of 5 stars
Review of Hotel Cartwright Union Square

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Hotel Cartwright Union Square
3.0 of 5 Hotel   |   524 Sutter Street, San Francisco, CA 94102 (Formerly Larkspur Hotel Union Square)   |  
Hotel amenities
Ranked #110 of 236 hotels in San Francisco
california
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Old rooms, nice location”
3 of 5 stars Reviewed December 26, 2013

This hotel is dated. The location is great.....near Union Square. The staff is wonderful. If you get a good price on the room it's a great deal. Otherwise you might be a bit bummed that the rooms are old, the bathrooms are tiny and the ceilings have a few cracks. Ultimately the most important thing for us is, "is it clean?" and, "Yes, it is clean." Beyond that it is just cosmetics. We don't go to SF to spend time in the room so it's all good.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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160 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Sacramento, California
Top Contributor
61 reviews 61 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 24, 2013

Pros: Location (Union Square, China Town, Cable Cars etc), Price (129/Saturday rate discount and 99/Sunday rate), Customer Service

Cons: Room size, Showed its age (leaking shower), Noise (From Street and Nearby Room)

Again for the price, I was very pleased for we got at this hotel. I thought the Customer Service at the front desk was excellent. The Lobby always had a fire going. The room was clean and comfortable even it if showed its age.

The bathroom did have a leaky shower and toilet but nothing really serious and was a tight fit but again the price.

One negative is you can hear the action from the street whether you want to or not (we were on the 5th floor). The walls of the room are also thin so conversations going on in the other rooms are not private. Yes I am talking to you room 512.

Bottom line is I would stay there again if I got the same deal.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Punta Gorda, Florida
1 review
5 of 5 stars Reviewed December 17, 2013

The rooms were older and small but very clean and the front desk staff was the best I've experienced in quite some time. Well done. Edward Gonzalez and all his staff were outstanding and made our trip very special. The lounge with fireplace was cozy and the staff had ice buckets and wine glasses ready as soon as we came in the front door!

Jim Hammar

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 8, 2013

Location is perfect but it's showing it's age. Bed was comfy and bathroom tiny but good shower. Downsides are no safe or fridge but location and price make it a good option. It's very close to other top hotels charging double the price. The staff were friendly and helpful.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 25, 2013

Stayed here for 4 nights and absolutly loved it.. Ideally located, literally 3 minutes to Union Sq. Super friendly staff and very reasonable, Edward at Reception is a true gent, very welcomeing and helpful at all times, Nice coffee in reception in the morning too.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alexandria
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 23, 2013

This is one of those typical San Francisco hotels that have been around for a long time and are full of character. Nothing fancy, but the staff is wonderful (if a little erratic at times), and the rooms are nice, although old fashioned. Don't stay here if you want a modern luxury hotel. But if you want a real experience, do stay. There is no restaurant but dozens within a few minutes.

Room Tip: On the front you can hear the cable cars and the city noise (not necessarily bad); on the side and b...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Lakes, Florida
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 18, 2013

an excellent place to stay in union square is a true gem we really love it, it is real room are small as the restroom but are really comfy and clean, staff members were really nice always whit a smile, hotel is located just one block for union square, two block for china town and three blocks for market street heart of the city and to catch the cable car is just a few steps i will be back to this hotel next year without question.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Cartwright Union Square

Address: 524 Sutter Street, San Francisco, CA 94102 (Formerly Larkspur Hotel Union Square)
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #110 of 236 hotels in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Cartwright Union Square 3*
Official Description (provided by the hotel):
What Will You Do Today In San Francisco? The possibilities are endless. Dine at the city’s most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city’s countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city’s notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at the Cartwright Hotel Union Square. Located just one block from Union Square, the epicenter of the city’s best shopping, dining and entertainment venues, the hotel is also just minutes from the Financial District and Moscone Center. Apart from its excellent location and quintessential San Francisco charm, the Cartwright Hotel Union Square offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer. ... more   less 
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Also Known As:
Larkspur Union Square
Larkspur San Francisco
Cartwright Hotel San Francisco

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