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“Great location, but dirty and loud room... staff was mixed.” 3 of 5 stars
Review of Andrews Hotel

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Andrews Hotel
3.0 of 5 Hotel   |   624 Post Street, San Francisco, CA 94109   |  
Hotel amenities
Ranked #123 of 233 Hotels in San Francisco
Point Pleasant Beach, New Jersey
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Great location, but dirty and loud room... staff was mixed.”
3 of 5 stars Reviewed February 26, 2013

I stayed at the Andrews Hotel for a few days in February 2013. I have to say, on arrival the hotel is charming, vintage and unique. There was a table with water and coffee and a small check-in desk. The woman at the front when I arrived was great! I arrived early (check in at 3, I arrived at 11), and asked if i could leave my luggage at the desk. She checked to see if the room was clean, and said I might even be able to check-in early. Sure enough it was... "clean."On that note... I don't know if "clean" was really "clean." I'll touch on this later.

The room was no-frills, decor was dated, borderline creepy. The light switched buzzed, lights flickered on... like an old motel room. The bathroom was small, the toilet almost sat beneath the sink. I'm tall and my legs almost hit the piping under the porcelain sink. Shower didn't have a bath, but the water pressure was nice..... The draining.... WAS NOT. The sink would fill with water to the point where it almost spilled over.... showers were quick.

The bed was ok, the alarm clock didn't go off, and the carpet was dirty. There were socks that weren't mine, dust bunnies and although the house keeper was charming... she could have done a better job... OR the room shouldn't have been made available... although VERY courteous, it's still poor customer service to open a dirty room.

Still... I decided to give it a chance, after all the location was great.... besides the bordering Tenderloin district.... where I didn't feel to safe walking through to the MUNI.... and the loud guests behind the building SCREAMING and YELLING like drunken idiots on a Wednesday and Thursday night (Can just imagine a weekend). The room is close to a hub of transit. I Personally did NOT like Union Square... It was very commercial, I walked through it stopped at the diesel store and went on my way..... nothing interesting.

Would I stay here again? Maybe.... It'd be out of curiosity though.... to see if the experience was simply a fluke. The hotel is charming, from the elevator to the wonderful breakfast spread... The staff was mostly great... Wish i had names... all but one lady (who I actually think may have been the owner or manager.... she was very condescending).

All in all, if you can get the room for a discount... book... upon arrival check the cleanliness. Stay out of the tenderloin, and don't expect a quite sleep.

Room Tip: Rooms in the back of the building have noise from screaming drunks... No joke. Rooms in the front ha...
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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naharia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 9, 2013

We are a senior couple visiting the city for 2 days.
The location is excellent. The staff is very friendly and helpful.
There is a lift to help with the luggage.
The hotel is very clean and pretty with an antique atmosphere.
The only drawback was the breakfast served at the corridor, you need to carry what you choose to your room and there is not enough space to eat comfortably at the room.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 1, 2013

Stayed here for 5 days had king bed room very clean n bed and pillows were comfortable slept very well! Great location in Union Square, breakfast on floor every morning good coffee n pastry. Staff very hepful n nice!

Bathroom is very small so if u r a large person this hotel is not for u! That was the only downside to report, i would recommend this hotel and if we return i would stay here.

Room Tip: King bed rooms r larger even had a small area with table lamp n 2 chairs!
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adelaide, Australia
Top Contributor
79 reviews 79 reviews
43 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 30, 2013 via mobile

This was a good hotel for a 3 night stay. Staff were really nice and helpful too. Location is pretty good. Close to union square, shops and tourist busses. Breakfast on your floor every morning is simple but free so can't complain. Bathroom was really small & Hotel is a little older but overall nice stay.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Top Contributor
70 reviews 70 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 25, 2013 via mobile

A very welcoming conveniently located hotel. The rooms are small but cosy, the bathrooms definitely need updating but were fine everything worked and did its job. The room could use a fridge as safe and a better tv. The breakfast service wasn't amazing but better than nothing and always a nice touch. Tea, coffee and fruit available 24/7 in the lobby and free wireless throughout the hotel. Complimentary wine every night in their restaurant. The location was perfect and the staff were more than welcoming. Will definitely consider staying here again.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 24, 2013

Stayed at Andrews 4 times over the last several years - my daughter & I keep returning when in SF for a "girls weekend", which is a high vote of confidence :) ! Great restaurant, convenient location, cozy boutique hotel with reasonable pricing. Good front desk recommendations for entertainment & dining destinations in city. Pay attention to neighborhoods when on foot in SF - most directions from Andrews safe for walking, but not all!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sansan22
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 20, 2013

I stayed in the Andrews Hotel at least four times prior to this last trip. I have always enjoyed my stays. The hotel location is convenient to Union Square, an easy walk to The Ferry Building and other sites. I enjoy the snacks and juices and coffee in the morning. The rates are competitive. The restaurant, Fino is outstanding. I regret to write that you should very careful when you leave valuables in your room. The staff will disagree with what I am writing. I was amazed at how quickly what was gone was returned after I mentioned it to the front desk.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andrews Hotel

Address: 624 Post Street, San Francisco, CA 94109
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Free Breakfast Room Service
Hotel Style:
Ranked #123 of 233 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Andrews Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
This Queen Anne Victorian structure was erected in 1905 as the opulent Sultan Turkish Baths. Two decades later the Baths closed,and the entire building was remodeled into a European style boutique hotel. Intimate guestrooms feature lovely floral motifs, unique architectural features, and fresh flowers. The celebrated Fino restaurant features traditional Italian cuisine prepared in an open kitchen and served in a romantic and intimate atmosphere. ... more   less 
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Also Known As:
Andrews San Francisco
Andrew Hotel San Francisco

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