Great location in downtown San Francisco(near Union Square) with small but well appointed rooms. Front desk staff were excellent as, unfortunately, they had to deal with our problem with a shuttle driver from the airport. Tremendously gracious and very pragmatic. Library Bar is a fantastic touch, serving up a free glass of wine every evening and, on some nights, a nice jazz ensemble. My wife and I have stayed in many places charging far higher prices but not had a better experience. We will be back again!!