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“We absolutely loved it.” 5 of 5 stars
Review of Hotel Rex, a Joie de Vivre hotel

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Hotel Rex, a Joie de Vivre hotel
3.5 of 5 Hotel   |   562 Sutter St, San Francisco, CA 94102 (Union Square)   |  
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Ranked #35 of 233 Hotels in San Francisco
Certificate of Excellence 2014
Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“We absolutely loved it.”
5 of 5 stars Reviewed November 17, 2012 via mobile

Having read several of the other 5 star reviews I can't think of any way to top them. I agree wholeheartedly that this is an excellent hotel, with great ambience and retro feel throughout (not new made to look old, but genuinely old, kept in great condition). The staff were very friendly, helpful and attentive. We stayed in a Deluxe King room which was spacious and quiet (we were at the back of the hotel and all we could hear was the occasional ringing of the cable car bells), with a dark warmth to it, immaculately clean and well attended to each day by the chambermaids. There was definitely no standard, off-the-shelf hotel decor and it felt friendly, like a room in a house rather than a hotel. It had proper, old fashioned, opening windows! And very effective blackout curtains.
We didn't have a chance to try the food - after exploring the city all day and having a big lunch, we were too tired and not hungry! We did enjoy the complimentary glass of wine in the wonderfully comfortable, relaxed bar though.
The location was perfect for us as tourists. It seems like quite an arty area, busy, well lit and safe-feeling at night. A block away from Union Square with its nice cafe and tour bus stops, and a huge variety of high quality department stores and boutique shops. The cable car runs at the end of the block and goes to Fisherman's Wharf, though we found it a fairly easy and interesting walk.
We also found it very convenient that there was a Seven-11 store and a Walgreens almost opposite the hotel.
Though a hotel like this isn't the cheapest accommodation option in San Francisco, it was worth every penny - you definitely get what you pay for ... and more!
If we ever visit SF again, I would feel disappointed if we couldn't stay at the Hotel Rex!

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,208 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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Perth
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2012

What a great find! Hotel has a very friendly feel to it, so welcome after staying at some of the larger name hotels. The front desk staff were so warm and welcoming and nothing was too much trouble. Great location, just minutes from Union Square and loved the quirky decor. Highly recommended.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weymouth, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 10, 2012

because it would be a travesty if we had missed it. Location - great, rooms pleasant, reception staff, chambermaid, bar staff great. Food excellent. Complimentary wine - quallity. Jazz evening Friday sublime. This hotel is quirky and a finer start to our holiday in California would be difficult to find. . . I wasn't travelling solo but if I was this is the hotel to go for. This hotel makes you feel so comfortable - as you step through the door you have an overall feeling of wellbeing. A big thumbs up to the chef and barman....food and the 'chillout factor' in the bar is excellent.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 8, 2012

Everyone is very very friendly and helpful! Love the complimentary wine hour from 5-6 for hotel guest. Great way to meet others staying there! Monday night is movie night at the Library bar. Tuesday is vinyl night. Tony (bartender) has quite a collection!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dublin, Ireland
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 6, 2012

First time in California and we started our journey in San Francisco's Rex Hotel - it has a very intimate feel to it. The staff were very attentive and went out of their way to get whatever information we required. As locations go this is brilliant, just a half block away from Union Square, Cable Cars, and a few blocks from China Town. The hotel has a European feel to the decor, dark but welcoming. This is an older hotel with charm and just a nice place to stay.

Room Tip: We had an inside facing room, so no road noice, in fact never heard a thing at night
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 28, 2012 via mobile

What I loved: The bar was a nice mix of locals and guests. The location - close to food, bars, public transport and taxis. Staff were always courteous and helpful.

Other pros: Bathroom amenities. Decor is fun.

Cons: Price - I found a deal for my stay but if I had paid full price I would have felt ripped-off. Definitely not worth the original asking price. The noise - such a great locations means lots of street noise. Room size - it's an old building and the rooms are small. The bathrooms are even smaller.

Would I feel comfortable staying here again? Absolutely but only if I found a pricing deal.

Stayed October 2012, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 28, 2012

After spending 2 weeks at the Rex on a business trip to SF, I feel I can say with a fair degree of certainty that this is an excellent hotel. It's location within a short walk to Union Square, Chinatown, and the Financial District is a huge plus. Add to that an elegantly funky, but relaxing interior and fabulous staff, and the hotel exceeds expectations. My Executive King room was much larger than expected in SF and included a sofa bed. Its location at the back of the hotel and away from the elevator was quiet - perfect for having to get up early for work. The Library Bar's free glass of wine each night (up until closing) was welcome at the end of a hard day, as was its small but delicious menu of food. I especially recommend the flatbread pizza and garlic fries! I will definitely stay here again!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorenzMaurer, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review, October 29, 2012
Dear TravelingCAGirl,

Thank you for taking the time to post a review on Tripadvisor about your stay at the Hotel Rex. As the General Manager of the Hotel Rex I'm very pleased with your positive feedback and will make sure to share it with the entire staff.

I'm looking forward to welcome you back to the Hotel Rex very soon!

Kindest regards,

Lorenz Maurer
General Manager
Hotel Rex
415 217 4023
lmaurer@jdvhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Rex, a Joie de Vivre hotel

Address: 562 Sutter St, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in San Francisco
#19 Business Hotel in San Francisco
#36 Romantic Hotel in San Francisco
#59 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Rex, a Joie de Vivre hotel 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
The Hotel Rex was inspired by the San Francisco art and literary salons of the 1920's and 30's. Vibrant and alive, the clubby lobby surrounds guests with distinctive period furnishings, walls of antiquarian books, and an exceptional collection of exotic objects and original portraits and murals.The Hotel Rex was designed by noted San Francisco interior designers Candra Scott & Anderson.The Library Bar is where travelers meet the local arts and social scene with themed evenings such as Movie Night, Records at Rex - our bartender plays real vinyl records, Live Jazz on Friday and other days featuring Poetry readings, live coffee house type acoustic guitar performances and more. ... more   less 
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Also Known As:
Rex Hotel San Francisco
Hotel Rex San Francisco
Rex San Francisco

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