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“Perfect” 5 of 5 stars
Review of Hotel Rex, a Joie de Vivre hotel

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Hotel Rex, a Joie de Vivre hotel
3.5 of 5 Hotel   |   562 Sutter St, San Francisco, CA 94102   |  
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15% off room rate
Ranked #39 of 237 Hotels in San Francisco
1 review
“Perfect”
5 of 5 stars Reviewed November 8, 2012 via mobile

Everyone is very very friendly and helpful! Love the complimentary wine hour from 5-6 for hotel guest. Great way to meet others staying there! Monday night is movie night at the Library bar. Tuesday is vinyl night. Tony (bartender) has quite a collection!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,142 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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Dublin, Ireland
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 6, 2012

First time in California and we started our journey in San Francisco's Rex Hotel - it has a very intimate feel to it. The staff were very attentive and went out of their way to get whatever information we required. As locations go this is brilliant, just a half block away from Union Square, Cable Cars, and a few blocks from China Town. The hotel has a European feel to the decor, dark but welcoming. This is an older hotel with charm and just a nice place to stay.

Room Tip: We had an inside facing room, so no road noice, in fact never heard a thing at night
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 28, 2012 via mobile

What I loved: The bar was a nice mix of locals and guests. The location - close to food, bars, public transport and taxis. Staff were always courteous and helpful.

Other pros: Bathroom amenities. Decor is fun.

Cons: Price - I found a deal for my stay but if I had paid full price I would have felt ripped-off. Definitely not worth the original asking price. The noise - such a great locations means lots of street noise. Room size - it's an old building and the rooms are small. The bathrooms are even smaller.

Would I feel comfortable staying here again? Absolutely but only if I found a pricing deal.

Stayed October 2012, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 28, 2012

After spending 2 weeks at the Rex on a business trip to SF, I feel I can say with a fair degree of certainty that this is an excellent hotel. It's location within a short walk to Union Square, Chinatown, and the Financial District is a huge plus. Add to that an elegantly funky, but relaxing interior and fabulous staff, and the hotel exceeds expectations. My Executive King room was much larger than expected in SF and included a sofa bed. Its location at the back of the hotel and away from the elevator was quiet - perfect for having to get up early for work. The Library Bar's free glass of wine each night (up until closing) was welcome at the end of a hard day, as was its small but delicious menu of food. I especially recommend the flatbread pizza and garlic fries! I will definitely stay here again!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorenzMaurer, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review, October 29, 2012
Dear TravelingCAGirl,

Thank you for taking the time to post a review on Tripadvisor about your stay at the Hotel Rex. As the General Manager of the Hotel Rex I'm very pleased with your positive feedback and will make sure to share it with the entire staff.

I'm looking forward to welcome you back to the Hotel Rex very soon!

Kindest regards,

Lorenz Maurer
General Manager
Hotel Rex
415 217 4023
lmaurer@jdvhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
102 reviews 102 reviews
30 hotel reviews
Reviews in 60 cities Reviews in 60 cities
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed October 28, 2012

With so many choices of hotels in San Francisco, we recently decided to give Hotel Rex a try. Whenever we come to the city for business or pleasure, which is quite often, we usually opt for the Union Square area because of its central location.
When browsing for hotels online the Hotel Rex grabbed my attention for its library-themed details. From the photos the lobby/bar had a comfy "old-San Francisco" salon feel, with oil painting portraits hanging throughout. In person it didn't seem quite a lush as in the pictures, but it was charming nonetheless.
We were traveling with a single cousin on this outing so we booked two rooms, one king and one double-bedded single. We definitely had a better room than she did. While our room was flooded with sunlight and spacious, hers was dark, decidedly smaller and dingier overall. Our air conditioner was also quiet while she complained that hers was noisy enough to keep her awake at night.
Every evening from 5-6 PM hotel guests are invited for happy hour, complimentary wine in the lobby bar. It was a nice way to unwind and segue from day to night. The staff were all friendly and accommodating, making out stay very enjoyable.
Hotel Rex is not the most luxurious of San Francisco accommodations, but it is clean and comfortable, well priced, and is well situated in the heart of the city.

Room Tip: Ask for a room on the sunny side of the hotel.
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 28, 2012

First off, I was delayed by a day by United Airlines; The Rex did not charge me of their own volition, I did not request it - I would have paid but they did not charge. :) Awesome check-in service made me feel welcome and oriented right away. I really enjoyed the Library theme / ambience of this hotel. Tony, the bartender, explained that the JDV Boutique brand is all themed like this so I am eager to try out more of their hotels in the near future!

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 26, 2012

Our 2 night stay in late October was delightful. The check in staff were polite, friendly and helpful. The hotel is of an older style, but renovated and presented to a very high standard. The room was very clean, well appointed and quite large (#714 top floor). The bed was large and very comfortable. Free wifi internet was included, along with happy hour in the charming "library bar". The hotel is in a prime position for exploring, right near the cable car and Union Square. Highly recomended.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rex, a Joie de Vivre hotel

Address: 562 Sutter St, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#8 Spa Hotel in San Francisco
#20 Business Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#59 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Rex, a Joie de Vivre hotel 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
The Hotel Rex was inspired by the San Francisco art and literary salons of the 1920's and 30's. Vibrant and alive, the clubby lobby surrounds guests with distinctive period furnishings, walls of antiquarian books, and an exceptional collection of exotic objects and original portraits and murals.The Hotel Rex was designed by noted San Francisco interior designers Candra Scott & Anderson.The Library Bar is where travelers meet the local arts and social scene with themed evenings such as Movie Night, Records at Rex - our bartender plays real vinyl records, Live Jazz on Friday and other days featuring Poetry readings, live coffee house type acoustic guitar performances and more. ... more   less 
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Also Known As:
Rex Hotel San Francisco
Hotel Rex San Francisco
Rex San Francisco

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