Found this to be a nice downtown option. Price was less then nearby larger hotels. Beds were great room was small, clean but was a little noisy making it a four not five star option. If you don't require all the frills this can be a great base for exploring San Fran.

There are several small hotels like this one around union square and having stayed in a number of them I can say is is a great choice. The rooms are a bit small but they are stylishly decorated and have everything you need. The location is terrific, right across the street from a theater and the Clift hotel, a great place to go for an evening. You are also a short walk from union square itself and BART. The hotel staff were all kind and helpful and help give the place a personal feel. While there are certainly more expensive and fancier options in the area, if you're looking for a stylish room at a reasonable price in a great location, you can't go wrong here

Hotel Diva tries to position itself as trendy and chic. In reality, it is way over-priced and of very poor quality: small, very noisy rooms; cheap, broken furniture; terrible TV reception; erratic water temperature in the shower. Only positives were good check in and check out.

I stayed in room 620, facing Geary Street, on 6th of 7 floors. The traffic noise was absolutely horrendous and deafening. Also, there was a door to an adjoining room that looked of normal thickness but must be hollow as I could hear every word that the people in the next room said or watched on TV. Also, whenever the HVAC unit came on I had to adjust the TV volume, probably more due to the smallness of the room than anything else. I knew I was in trouble when I saw that the hotel provides you with ear plugs along with your shampoo, etc. You will not be able to sleep without the ear plugs.

The bathroom is slightly bigger than a closet, with no room or shelves to put your stuff. I took a shower at 5am and the water temperature constantly fluctuated between hot and cold.

The furniture is uncomfortable and cheap- the chair for the desk was broken and is not suitable for working.

The TV reception is awful - very grainy and only analog. No digital. You do get free wi-fi. Wow.

Stay away from this place. I went there via the " secret hotel" option on Travelocity - the hotel calls itself 3 1/2 stars. It's far from that.

I planned to stay here for 2 nights when visiting family in San Fran. I moved after one night, as it just wasn't up to my standards. The design was cute and the front staff kind but the room felt like an old apt in manhattan (crumbly bathroom, tiny, loud outside, not entirely safe) and the hotel services were hard to find (there were a few things on the second floor according to the signs, no lounge on first floor) and there seemed to be a skeleton staff after 10pm. No room service, no food, no drinks, no delivery of toothpaste:) I booked it bc it was significantly less money then where my family was staying but in the end, the difference was only $30 a night and it was worth it to have amenities and a real hotel. This place is like a stylish motel for a person used to at least 3.5 stars. There were a lot of college aged kids there who seemed to have a great time, excellent location. Good place to stay if short on funds.