My wife and I just came back from Bar Harbor and I would like to share a letter I am sending the CEO of the Bar Harbor Inn and Reading Room.
May 8, 2013
Mr. Fred Link
Bar Harbor Inn & Reading Room
1 Newport Drive
Bar Harbor, Maine 04609
Dear Mr. Link,
It is my pleasure to write this letter to commend you and the entire staff of the Bar Harbor Inn. My wife Janet and I were guests at the Inn from May 4th until May 7th. During this time we had the opportunity to interact with a number of staff members.
I cannot begin to tell you how welcoming and comfortable all of the staff members made us feel. I would like to mention some staff members who Janet and I got to know and made our stay extra special.
Karen in housekeeping is an exceptional staff member who went the extra mile to attend to every one of our housekeeping needs. One of our waitresses, Jessica, was very informative regarding island attractions and provided excellent dining room service. Cathy, the evening food manager, made it her business to take the time on two different occasions to make sure our dinner and service was meeting the high standards that I know Bar Harbor Inn expects from its staff. Edwin, the front door attendant, cheerfully greeted us and was kind enough to take a photo of Jan and I as we were about to depart after our phenomenal stay at the Inn.
Last but not least, the dining experience was without question some of the best we have ever enjoyed. I had the personal pleasure of conversing with Chef Tim on Sunday morning as I watched him prepare my omelet to perfection.
Although I did not mention all staff by name, I want to make sure that you note all the staff we encountered were extremely professional and provided the highest standard of service and respect.
In closing, the Island Escape Package that we took advantage of is an excellent marketing tool for the offseason and is well worth its value. Jan and I would recommend the Bar Harbor Inn to anyone who is looking for a relaxing stress free vacation with exceptional service and dining experience.
L. Michael Clancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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It was our pleasure to have you as our guest. Thank you for choosing to stay at the Bar Harbor Inn. I would also like to thank you for your very kind words regarding our staff. I have passed your review on to our staff and we truly appreciate your feedback. We certainly look forward to welcoming you back to the Bar Harbor Inn as our returning guest.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.