I live on Saipan (130 miles north of Guam) and frequently travel to Guam for work. This trip was on short notice during peak season. Because my preferred hotels were booked, I decided to try the Royal Orchid. I will NOT stay here again.
When traveling for work, internet access is crucial. Over the telephone, the reservation agent assured me that all the rooms had wireless access. What she should have said is that each floor shares a wireless network and IF other people on your floor are not online, you MIGHT be able to get enough signal to check your email at a maddeningly turtle-like pace. I talked with the front desk staff. Although everyone was very polite, they could not offer me an ethernet cable (no connection in the rooms) and their only suggestion was to work in the lobby where the signal is stronger.
Moreover, the rooms were dilapidated (stained carpet, cracked paint, musty smell) and lacked many items expected in a hotel room -- i.e., hand towels, wash cloths, tissues. Plus, I moved my suitcase out of the closet due to ants.
Stay somewhere else.
- Also Known As:
- Royal Orchid Guam Tumon
- Hotel Royal Orchid Guam
- Royal Orchid Guam Hotel South Pacific
- Reservation Options:
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