We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pacific Islands Club Guam: Traveler Reviews

210 Pale San Vitores Rd, Tumon, Guam 96931, Mariana Islands
Hotel amenities
Pacific Islands Club Guam
Ranked #6 of 17 hotels in Tumon
Which Tumon hotels are on sale?
Enter dates 1 night 2 nights
See hotels
Write a Review

351 reviews from our community

    Trip type
Traveler rating
    88
    142
    83
    22
    16
Date Rating
Incheon, South Korea
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Convenient but old.....”
3 of 5 stars Reviewed September 27, 2012

I could do enjoy all the activities like archery, kayaking, squash, snorkeling...etc.
Staffs were very friendly. But hotel was too old. Need to be renovated. Full of Korean, Japanese, Chinese in-house guests. Had a treatment in the Jivana Spa. That was the best treatment I've ever had.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Heather B about Pacific Islands Club Guam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okinawa, Japan
2 reviews
3 helpful votes 3 helpful votes
“Dirty”
1 of 5 stars Reviewed September 9, 2012

We stayed here for only one night in June. We switched to the outrigger after that first night. Our room was old, moldy, and extremely dirty. When we talked to the manager about the problem, she told us that we had already been upgraded (news to us....and I can't believe they had a worse room) and that there was nothing more that they could do. This room wasn't just a little bit dirty, it was disgusting with crusted on dried liquid on the mattress, phone, lamps, etc. The bathrooms were moldy and old. Everything else in town was booked that night so we stayed the one night and then left.

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask D S about Pacific Islands Club Guam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PacificIslandsClub, Public Relations Manager at Pacific Islands Club Guam, responded to this review
December 14, 2012
Dear Guest,

We apologize for your experience this past June. We did some renovations in all our rooms so we may deliver a more pleasant stay for all our guests. We hope to welcome you back again someday so you may enjoy our resort and the true uniqueness that makes PIC a very special place.

Sincerely,

Pacific Islands Club Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
東京都
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
“good location to enjoy Guam”
4 of 5 stars Reviewed August 17, 2012 via mobile

it is in the centre of Tumon beach easy to access to the beach, restaurant and shopping area. also there are many golf course around the hotel. during stay, no one may be frastlated and irritated by boring there.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Mits I about Pacific Islands Club Guam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HAWAII
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
48 helpful votes 48 helpful votes
“don't stay in the old rooms”
3 of 5 stars Reviewed June 26, 2012

This place was renovated and the smelly old rooms are still in existence I guess. I would have stayed elsewhere. The front desk workers were okay. I would only recommend for kids so that they can enjoy the waterpark or stay at another place and then pay a park fee to use it for the day, much cheaper. I don;t like the buffet restaurant downstairs one for the food, it's not quality..it's like junk fast food and because all the tourists are walking in, getting food from the buffet while they're still dripping wet in their bathing suits. I don't think this is sanitary.

  • Stayed May 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by medjugorje2000 for Tumon
Ask medjugorje2000 about Pacific Islands Club Guam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrigada, Mariana Islands
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“I do not recommend you stay in the older towers”
4 of 5 stars Reviewed June 21, 2012

If at all possible try to get a room in the main tower, the older towers are terrible. But we were hardly in our rooms anyways.
The garage parking is small.

The waterpark is nice and fun, very family oriented. A lot of different pools for whatever fits your desire. Kids pools, lounging pool, swimming pool, recreation pool, a lot of things to do as well.

The jiavana spa is great too.

The beaches on Guam are actually all public, not private.

Room Tip: The old towers are bad, ask for a room in the newer tower.
See more room tips
  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by HotelImprover for Tumon
Ask HotelImprover about Pacific Islands Club Guam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Guam Resort
Great value on a similar hotel
Tumon, Guam
4 of 5 stars 720 Reviews
Check Rates
Still looking for a hotel?
Also consider these accommodations in or near Tumon
Hilton Guam Resort 4.0 of 5 stars 720 reviews Outrigger Guam Resort 4.0 of 5 stars 656 reviews Onward Beach Resort 4.0 of 5 stars 457 reviews Fiesta Resort Guam 4.0 of 5 stars 331 reviews
Show Prices ABS:HotelCheckRates-d307181?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d301730?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d275539?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d576685?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 17 hotels in Tumon, ranked by popularity

Been to Pacific Islands Club Guam? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Pacific Islands Club Guam

Also Known As:
Pacific Islands Club Guam Hotel
Pacific Islands Club Guam Hotel Tumon
Pacific Islands Hotel Guam
Pacific Islands Resort Guam
Pacific Islands Club Guam South Pacific
Address: 210 Pale San Vitores Rd, Tumon, Guam 96931, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Amenities:
Bar/Lounge Beach Business Center Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#3 Top resorts Hotels in Tumon
#5 On the Beach Hotels in Tumon
#6 Family Hotels in Tumon
Price Range: $$$

Owners: What's your side of the story?

If you own or manage Pacific Islands Club Guam, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing