My husband and I recently stayed here for our wedding anniversary. We ended up having an incident involving Prego during our stay that was insulting. They wanted us to sign a waiver in order to take our left overs to go. They made it sound like if we did not sign this waiver, we couldn't take the food we had already paid for. They brought two managers to our table to explain this was standard practice. Then we mentioned that we were guests at the hotel (something they should have known already as we gave our room number with the reservation) and then suddenly it wasn't a problem. My husband was livid so he called the front desk to complain to a operations manager once we got back to our room. All we got for the trouble was a sorry. Sorry won't make up for the romantic getaway they ruined. Needless to say, my husband and I won't be returning to the Westin. We are encouraging our friends and family to do the same!
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- Also Known As:
- The Westin Resort Guam Hotel Tumon
- Westin Hotel Tumon
- Westin Tumon
- Tumon Westin
- The Westin Resort Guam South Pacific