Stayed last week for two nights on a work trip. As a Platinum member of Marriott Rewards, was offered a suite. Was a nice room but only one tv in the two room suite so you couldn't lay in bed and watch tv. Not very well thought out. In addition, had to call for maintenance to come up and fix the air conditioning. Even after they worked on it for 30 minutes, it still didn't get the room very cool.
Went to the pool one morning. I was literally the ONLY person at the pool. (I even asked at the front desk to make sure it was open as it looked closed...) They had a handful of chairs (less than 20) and most appeared to be broken or severely worn. Entire area was dirty and mildewy. I had lunch at the pool bar. Food was ok but service was very good. Very nice staff.
Breakfast at the Marriott Cafe was mediocre. Large buffet with all the basics but nothing worth noting.
Went to the gym and left almost immediately. There were no ellipticals. Two treadmills but both were rickety and not well kept. Gym had a really bad smell.
The only shining point for this hotel was the staff. All (except one) went out of their way to take great care. (The only exception was the hostess in the concierge lounge on my first night 10-10-12 who was more interested in talking with her boyfriend at 10pm when I came in for some cold water and didn't even stand up or acknowledge that I entered. I was the only guest there.)
My work colleagues stayed at the Hilton up the road which was much nicer. Went to Roy's there for dinner and it was awesome. No comparison between Hilton and Marriott. Should have stayed there but chose Marriott instead to get my points. Not worth it!
- Also Known As:
- Marriott Resort And Spa Guam Hotel Tumon
- Marriott Resort And Spa Guam Hotel
- Marriott Hotel Tumon
- Marriott Hotel Guam
- Marriott Tumon
- Tumon Marriott
- Marriott Resort And Spa Guam South Pacific
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