Overall, this hotel was a huge disappointment. I was on a short 3 day trip to Guam and I can safely say that this hotel ruined my Guam experience. The lobby is decent and the service isn't bad. However, I was disappointed upon entering my room. It was large, but there was little value. The entire room was very outdated. The lamps had dust, even on the switches, the clock did not function, and the bed was very uncomfortable (my back hurts). This was exacerbated by the fact that my room was closest to the elevator and I could hear people going in and out on the floor. (You can also hear people turning on/off water in other rooms.) If you get a room that is closest to the elevator, SWITCH because you won't be able to sleep. I sucked it up since I only stayed here for two nights (still regretting!).
The worst part was the bathroom. The bathtub had stains and the quality of the amenities were subpar. The shower head didn't even work properly. Honestly, I was exhausted at this point. Next day, the cleaning staff took a dollar that I left for tip and did not even make my bed. SIgh.
The breakfast is so-so but since it was complimentary, I won't complain about it. The only good thing about this hotel was having CPK downstairs. The staff there are very friendly. I'll be returning to Guam again in a couple of months and needless to say, I won't be returning to this resort.
Don't stay near the elevators--they are really loud.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.