We just spent one night there. Very hospitable staff.
We had chosen it as we were Starwood Platinum member and wanted to enjoy the late checkout at 16:00 because our flight was leaving at 19:00.
We had requested a cot in advance (some hotels actually manage to put it into your room). Driver that picked us up (free airport transfer for Platinum) also called again about the cot.
We again told lady at reception. Anyway, cot was not in room, took another two calls to get it.
We had tried to use Platinum suite upgrade, but because of Golden week, hotel was full. Receptionist confirmed that were was no available suite.
Late checkout was initially declined, but after problem with cot, we got to change the room ( to a suite) and got late checkout.
Platinum also gets you into the club lounge with drinks and snack.
No WLAN in rooms.
Coffee table has a glass plate whose edges were quite damaged. Actually, I stepped into a glass splinter.
Beds are not sweet sleeper standard. They are from Slumberland, but like in other Sheraton's in China, they are quite firm/hard.
Breakfast is buffet, reasonable choice but more oriented to price conscious group travelers.
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- Also Known As:
- Sheraton Laguna Guam Hotel Tamuning
- Sheraton Tamuning
- Tamuning Sheraton
- Sheraton Laguna Guam Resort Tamuning