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“rooms are nice but the food isn't” 3 of 5 stars
Review of Sheraton Laguna Guam Resort

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Sheraton Laguna Guam Resort
4.0 of 5 Hotel   |   470 Farenholt Avenue, Tamuning, Guam 96913 , Mariana Islands   |  
Hotel amenities
Ranked #4 of 10 Hotels in Tamuning
Washington, D.C.
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“rooms are nice but the food isn't”
3 of 5 stars Reviewed July 18, 2012

After staying at the Marriott, the Hyatt, and the Hilton, I thought I would try the Sheraton. I was upgraded to a suite which was nice. Bed and couch are very stiff. The room was nice and bathroom is very nicely fitted. The evening show is annoying after a few nights. Fitness facility is disappointing. The food from room service and in the Club lounge is awful. I have found the Hilton has the best club lounges - either Execuitve ot Tasi Lounges. The Hilton also has the best fitness center.

Room Tip: Ask for a jacuzzi suite!
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Taipei, Taiwan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 16, 2012 via mobile

the room is too old but with nice view, no sand beach for visit and the kid's pool floor is not with good mainteance.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 4, 2012 via mobile

Room was very humidy and dirty. And bed making service was very bad. I always request for shampoo and soap somthing like that.
And it's too far from shopping mall.
Sheraton have a just one good thing. It's a very cheap price.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 13, 2012

Breakfast : less variety as point of Asian.
lunch buffet : desserts were much but less hot dish !
Tv : bad signal in most channels !

  • Stayed June 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Portland, Maine
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 29, 2012

Guam feels like its on the edge of the earth and it also feels like there is a constant battle to keep the humidity from making everything crumble. The hotel is clean and the staff couldn't be nicer. There is some sort of Chamarro show that is very very loud. Beware of this. Also, this hotel sits off the beaten path a bit. This could be good if you don't want to deal with the crowds of Japanese shoppers on the Tumon strip where most of the other large hotels are located.

Room Tip: Ask for a room facing the pool.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murrieta, California
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 19, 2012

So I have been on Guam now for a week for work. I first stayed at the Marriott and it was ok. Rooms were worn. Now I am at the Sheraton Laguna and I love it. Rooms are up to date, VERY CLEAN and the check in staff warm and accomodating. The views are magnificent and the ammenities plentiful. The room beds are great as well. Great Mongolian restaurant downstairs. Infinity pool and hot tub. Seperate play area pool with waterfall and waterslide for the kiddos. The Sheraton is hard to get into as it seems to be very popular and I now see why.

Room Tip: Pretty much all the rooms have a great ocean view
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  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osaka, Japan
Senior Contributor
47 reviews 47 reviews
40 hotel reviews
Reviews in 36 cities Reviews in 36 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 5, 2012

It is located on the quiet area, a few minutes from Pale San Vitores Road
Tamuning shopping area by car,
where many asian tourist are strolling/enjoying.
it is average sheraton accomodation. the photo is the breakfast on the club lounge.
as you can see, you can enjoy Japanese typical breakfast here for free.
One of the good point of Guam is, the fee of the parking lot are free even if
at the hotel, restaurant, shopping mall.

Room; rather small, average of the Sheraton
Breakfast: great Japanese one available
Service: Excellent
Location: a few minutes from Tumon shopping area by car

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Laguna Guam Resort

Address: 470 Farenholt Avenue, Tamuning, Guam 96913 , Mariana Islands
Location: Mariana Islands > Guam > Tamuning
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Tamuning
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Laguna Guam Resort 4*
Number of rooms: 318
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Also Known As:
Sheraton Laguna Guam Hotel Tamuning
Sheraton Tamuning
Tamuning Sheraton
Sheraton Laguna Guam Resort Tamuning

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