As many of the other reviews have already mentioned, this property is beautiful with plenty of amenities. It has a great "Hawaii" feel to it! It was alot less busy than the nights we spent on Waikiki Beach. Several lagoon options and 3 different pools. There is also a small store to buy souvenirs and a little groceries if needed. Great for kids and families! There is a shopping center within 5-10 miles of the property that has a Walmart, Costco, Target, etc. This is great if you want to avoid going out to eat every meal. We booked a 2 bedroom villa, which came with 2 king beds, 2 bathrooms, a small kitchen, and a living room (with a fold out bed in the couch). Plenty of room for our family of 5.

My only compliant (although a major one) with this property is that there is virtually no recognition/benefits for elite members. I had seen this in other reviews, and now I wish that I had stayed at their other property down the road (JW Marriott). I have Gold status with Marriott (which isn't a huge accomplishment, I know), but unfortunately this meant nothing at this property. Not that I'm an elitist and feel that every stay that I have with Marriott needs to provide every single benefit as a elite member, but this property did not fulfill any of my simple requests. Early check-in? nope. Upgrades available? nope. Switch to oceanview room? nope. Late check-out? nope. It was as if this wasn't even a Marriott property, and the staff's response was pretty rude with the requests. "We never let anyone stay past 11am". The worst part about it is we booked a "mountain view" room, which turned out to be a "parking garage" view. I wasn't even able to see the sky from our room...just a bunch of cars. Nice job, Marriott, on taking care of your most loyal customers. Next time, I'll be booking down the street.

The resort is very nice. Great pools, beach, gym etc... Nice big rooms, but the housekeeping service is below par. They do not clean the bathrooms daily, replenish any of the amenities such as soap and shampoo. The linens are not Marriott qulaity. Pillows were horrible.

The service was average, resturant staff was nice but hotel staff was so so.

This was probably my worst Marriott experience worldwide. I read reviews ahead of time and I am kicking myself for not heeding the post of another Marriott elite patron who said they had nearly 1000 nights. (I have 400 nights) You will not get upgraded at this resort if it saved your life. Single beds occur in every room - not 1 room in the entire hotel has 2 actual beds. If you need 2 beds for kids, etc it is loathsome uncomfortable sofa pull outs, again, even suites only have 1 actual bed. 3 of 5 nights I had to close my window due to cigarette smoke-front desk did nothing. Finally, the front desk relocated us to a much lower floor and offered a $50 credit. Room soaps and shampoo are the absolute cheapest in the entire Marriott chain. Linens are not changed daily. Again, if you are Marriott Elite other advisors and my advice ... JW :).

We have been owner's since KoOlina opened. This year 22 members of our family visited and stayed in all 3 buildings. Our grandkids really loved the place - more than I ever expected.

My daugther and her family were originally going to stay with us, but she chose to get her own unit. She was in Building 3 and had a corner unit overlooking the Pacific. They loved the water slide, and the lava pools. Now she even looked into purchasing her own unit.

My son and his family loved the place also, and snorkeled most every beach around O'ahu. They were on the go all of the time.

Great place for families. Oh by the way. Don't pass up the FiaFia night. It is really a great, great time.

Mahalo