We have stayed in this area in the past and it is a beautiful area. We have stayed in the Marriott Hotel several times no complaints! This was our second time at the Beach Club, the first time everything was at least acceptable if you were very tolerant .This the second time service was undeniably crappy, the people with few exceptions were rude or out to lunch at every level of service other than housekeeping which done a good job. WHAT leaves an especially bad taste in your mouth is this is a VERY expensive property that attempts to find ways to charge you even more and that is somewhat acceptable when the experience is superior this wasn’t a superior experience. The worst was the supposed $150 meal credit they so generously proclaim to give you IT IS THE RIP OFF THE CENTURY. First of all its very unclear that all the restaurant’s in the property don’t participate their reasoning/explanation is well it’s in the fine print , Come on Marriott's Ko Olina Beach Club HOW Many people go on vacation to a resort to read the fine print about a supposed free meal credit!! Of course they got very defensive about this as they have to know it’s VERY MISLEADING and makes people angry when they find out they have eat on the property because of the meal credit and now it comes out of their pocket not a meal credit. It’s a beautiful area but stay there with caution and read every detail and personally I would choose the Marriott Hotel and forget the Marriott's Ko Olina Beach Club .