I spent a lot of time planning this trip, finding and requesting a great room. At checkin they had gotten my request and we were early, they said they had a great room but it would be a few hours before it was ready, we dropped our bags and wondered around the resort for a while, then headed to Target for some essentials, got a text at Target that our room was ready. We booked an Island View Studio, which is one of the DVC rooms. I had asked for a high floor with a room # ending in 73 or 79, we got 1479 which has a partial (excellent IMO) Ocean View with a balcony, it was outstanding,
My only complaints are as follows, the restaurants are horribly overprices and lacking in quality, staying in Florida at WDW has spoiled us with good food, these are the same prices, but the quality is very subpar. Also housekeeping for some reason took\threw away our sons stuffed animal while we were at dinner, as we walked out we made him put it in the room, when we got back housekeeping was leaving our room for turndown, we got our son ready for bed and his beloved Monkey was gone. I called housekeeping and went to the desk, nobody seemed overly concerned or willing to help, they only took a lost item request form. I know of other resorts that would grab an item from a gift shop in this situation to help ease the tension and help the situation, we were offered nothing and were not even really believed it seemed.
Overall the resort is phenomenal, the pools and everything are amazing. The staff in general was great, the food stinks though. Go across the street to Monkeypod for happy hour for half priced appetizers and cheap pizza's, the Ravioli was outstanding there.
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- Also Known As:
- Aulani, a Disney Resort & Spa In Hawai`i Hotel Kapolei
- Aulani, a Disney Resort And Spa In Hawai`i
- Aulani, a Disney Resort & Spa Hawaii/Oahu