Where do I begin. We had a villa suite which stated island view, steps from the beach. What we got was a view of the parking garage & golf course across the street all this for $10,000 for 7 nights. The spa charged $115 for a mani/pedi which was mediocre at best. I pay $45 for the same with better service, plus when I asked about adding a tip, they automatically added 20%. The New Year's celebration was $225PP(we had 6-2 kids) which included a buffet dinner, drinks were extra. You were given a champagne toast at midnight. We had to stand in line to get wristbands for the event & then we had to stand in a very long line that evening to get seated at our table. Overall, poorly organized & hardly worth the money. If you want to have dinner at 2 of their restaurants, you need to call well in advance. I suppose if you have kids that you can involve in a bunch of activities while you sit by the pool, then this is the place for you. We would never, ever go to this resort again. I don't understand all the rave reviews. The only good thing is the staff, friendly, polite & helpful.
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- Also Known As:
- Aulani, a Disney Resort & Spa In Hawai`i Hotel Kapolei
- Aulani, a Disney Resort And Spa In Hawai`i
- Aulani, a Disney Resort & Spa Hawaii/Oahu