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Aulani, a Disney Resort & Spa: Traveler Reviews

4.5 of 5
92-1185 Ali'inui Drive, Kapolei, Oahu, HI 96707
Hotel amenities
Aulani, a Disney Resort & Spa
Ranked #1 of 3 hotels in Kapolei
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910 reviews from our community

    Trip type
Traveler rating
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    243
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    32
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Date Rating
Vancouver
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Amazing first day”
5 of 5 stars Reviewed March 15, 2013

The arrival experience at au lani was second to none. As we arrived 2 hours prior to check in i was peasantly surprised our room was ready. Take the time to ask the cast members to tell the story of the mural in the lobby. The attention to detail in the design is amazing. Had a great late lunch at Hama Hama. Excellent food well worth the price. The water park was fun as was the nightly entertainment which we could hear from our lanai that had a partial ocean view. Francis the Bellman and alex and angel at check in were very knowledgable friendly and made us feel very welcome.

Room Tip: 1st dloor access to pools and auntys beachhouse would be great with little ones as the resort is hug...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask OutofTownVancouver about Aulani, a Disney Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oxnard
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Nothing Mickey Mouse about this place!”
5 of 5 stars Reviewed March 14, 2013

We spent one of the most relaxing vacations ever here. As Disney Vacation Club members, we got a 2 bedroom "villa" that we shared with friends. The villas have a full size kitchen, dining area and living room. Our balconies overlooked a "lawn" area that had some fun event going on at night - movies and spectacular shows that featured dancing, singing and storytelling to tell the story of Hawaii. We could sit on balcony and watch instead of sitting on mats. We also saw several weddings in the afternoon.

The Lazy river became a favorite for us. Lying on a tube and floating down the river was so relaxing - who needs a message?!? I loved walking in the morning on the paths along the lagoons owned by other hotels. We did a lot of sitting pool-side and on the beach.

You don't get a huge dose of Disney characters here and kids have their own activities so we weren't overrun with little ones. The architecture and landscaping are incredible I liked seeing the hidden stone menehunes in the gardens and a koi pond filled with beautifully colored fish. We only ate twice in the property restaurants - expensive. There is a good cafe, Monkeypod, across the road and we ate a lot of meals in the villa.

A rental car is almost a necessity. Aulani is out in the "sticks" ( my Hawaiian friend's description) and if you want to buy food, go see the sights and shop, this is the only way to get around. Cab fare from the airport is pricey too.

We were so delighted with this resort that i wouldn't stay anywhere else when we come back to Oahu.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“Aloha Aulani!”
5 of 5 stars Reviewed March 14, 2013

Family of 4: wife and I and two girls; 7 and 10.

We stayed for a week, which overlapped Halloween... it was terrific!
Having spent every Halloween in the pacific northwest in wet icy weather... it was a new experience for the girls, dressing up without having to cover and bundle up.
They got to trick-or-treat around various locations in the resort, very well done I must say.

We have been to Oahu many times before, staying at a resort just one lagoon over... but Aulani was a new experience for the kids and us.

We stayed in a two bedroom suite garden view, figured we would save a buck or two by not having to face the beach.

Hit Costco, Target, and KMart the day we landed and stocked the kitchen (just one exit away).

My 7 year old wanted to stay at aunties house everyday... the 10 year old was reluctant at first, but she too wanted to spend more time there... which was really strange for us because we havent spent 'couples time' together for the last 10yrs ;)

My wife and I hit the spa... did the couple's massage... a little on the $$$ side, but well worth it imho.

There was tons to do around the resort, we couldnt get enough in for the 7 days we were there.

We are going back for sure! We will probably get an ocean view... Ko Olina is an awesome destination for the family.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John R about Aulani, a Disney Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moreno Valley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Aulani Magic”
5 of 5 stars Reviewed March 14, 2013

Aulani is an amazing resort with all the amenities you will need. As so many have mentioned, there is plenty to do at the resort so i suggest that you look to see what activities are offered each day and take advantage. I took my 3 and 5 year old and they loved the pools, the slides, the lazy river, Aunty's beach house, the beach.

We have been to Aulani twice, with the previous time being last year in January. We went again this year in February and did notice some changes. The Aulani refillable mugs are different and they no longer make the same ones they did when they first opened which is a bummer because those were pretty cool and had several colors to choose from. A lot of changes are going on around the property and it was nice to see more food options being offered. I also noticed a new restaurant across the street called monkey pods I believe which is a great place to go and have dinner, especially with the live music they have.

Our family had another amazing stay there and the customer service is unbeatable. Everyone treats you as if you were a VIP. Kudos to the whole staff there!! I highly recommend Aulani and my biggest recommendation is to take some time to enjoy the other beautiful parts of the island, especially the beaches over by Kailua like Lanikai.

Oahu has so much to offer and being able to stay in Aulani just makes the experience that much more.....magical!

Room Tip: Pick an even numbered room to face the pools if you can....
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Iggswald about Aulani, a Disney Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
“Well worth the long flight.”
5 of 5 stars Reviewed March 14, 2013

Beautiful resort. The rooms were well appointed and luxurious. The resort grounds were awesome. The amenities are situated within close proximity of each other, which is great when everyone in our travel party wanted to be in different areas of the resort. The enterainment was wonderful and the many scheduled activities ensured everyone had the opportunity to get the most out of the resort.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask isegui29 about Aulani, a Disney Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Aulani, a Disney Resort & Spa
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Additional Information about Aulani, a Disney Resort & Spa

Also Known As:
Aulani, a Disney Resort & Spa In Hawai`i Hotel
Aulani, a Disney Resort & Spa In Hawai`i Hotel Kapolei
Aulani, a Disney Resort And Spa In Hawai`i
Aulani, a Disney Resort & Spa Hawaii/Oahu
Address: 92-1185 Ali'inui Drive, Kapolei, Oahu, HI 96707
Region: United States > Hawaii > Oahu > Kapolei
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Kapolei
#1 Luxury Hotels in Kapolei
#2 Family Hotels in Kapolei
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
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