The Ihilani Spa is one of a kind, located at the JW Marriott. A very serene, welcoming environment - the staff were incredible welcoming and accomodating, taking care of any needs. The spa was recently renovated (Nov 2012) and is very spacious including a steam room, sauna, Roman pool, cool tub, full shower and dressing facilities. They offer many services typical of spas and you have access to the entire facility for the day when you schedule a service. (You can also visit the spa for a small fee if you do not opt for a service)/ I had two massages with Mary Jane while on vacation. She is an incredibly, good and experienced masseuse...I've seen dozens of massage therapists for severe neck and back pain, and she ranks up there near the top and has my highest recommendation. I falso found their pricing to be very competitive for such a nice spa.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 10, 2012
Thank you for your wonderful compliments. As our guest at the Ihilani spa, we were happy to hear that your restorative journey was expertly guided. Thank you for recognizing our staff as they take pride in serving you. We have passed down your praises and appreciate your recommendation for others to be indulgent. Aloha and we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.