We booked a lot time in advance and I was confirmed a remolded twin-bedded-room. Arriving at the front desk we had to learn that no twin-bedded-room was available. Aubrey from the check-in-desk wanted to give us a less expensive room instead (of course with the compensation of difference in money) but as we declared that we do not want to get downgraded she went to the back office and returned with the offer to get a good room and a compensation on the resort card for this mistake.
We accepted and got our queen-bedded junior suite which was really first class!
The Resort is remodeld, some work is still being done (inside and outside) and we have to say that the new rooms are really exclusive.
The nearby beach is good, the staff is friendly and attantive, the location is top notch. We had breakfast, Cocktails (in the bar The Surfer) and Dinner in the resort and we were at no time disappointed.
The breakfast gives a large variety of excellent Food. You can choose "a la carte", continental buffet or the full range of the buffet.
I had a yoga class and I was very satisfyied with the teacher. The fitness room is good as well!
As I mentioned in the title it was a poor start because this happened to be the third try to downgrade us during our Hawaiian vacation (1. in another Hotel where we had booked the executive floor, we should stay on normal floor without getting the advantages of the exec. floor, 2. at Hertz where we had booked a better car than a small hatchback - and all this too a lot time and discussion before we received what we had paid for - therefore we were really shocked as we again were told you booked and confirmed Alii-q-Room is not available)
- Official Description (provided by the hotel):
- Set on 880 ocean-front acres of Oahu, Turtle Bay Resort is the only true full-service luxury resort on the island's legendary North Shore. Modern architecture graces this six story hotel on Kuilima Point, where all rooms provide an oceanview. Our guests enjoy the natural tranquility of the North Shore lifestyle and spectacular ocean views from every one of the 443 magnificent beach cottages and guest rooms. The resort features two lushly landscaped pools, two championship golf courses, ten tennis courts, horseback riding, hiking and mountain bike trails, a surfing school, world-class dining and shopping. For group meetings, the Conference Center at Turtle Bay Resort houses the latest in learning and presentation technology with more than 31,000 square feet of meeting space. Video conference hosting, high speed wireless Internet and a host of other IACC approved technologies are available. ... more less
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- Also Known As:
- Turtle Bay Hotel Kahuku
- Turtle Bay Kahuku
- Turtle Bay Resort Oahu
- Turtle Bay Resort Hawaii/Oahu
- Turtle Bay Oahu