After spending a few weeks in the US my family of 5 and I (3 kids under 7yo) were withdrawing from our usual Thai addiction. We had spent the day wandering around the North Shore and happened upon this restaurant.
After looking at the menu we spent 20mins trying to order only to be told we had to wait for the owner (??)
The owner came out, asked us a heap of questions about what sort of Thai we like and told us he would prepare dishes of his choosing for us. We declined as we had 3 very picky children with us and one adult vegetarian who does not like spicy food. Also our dollar is currently very poor against the US dollar so we are on a strict budget.
After discussing this with the owner we finally relented as we didn't want to offend him. We did tell him we are light eaters so no more than 3 dishes all up.
The first 3 dishes we received were completely wrong for the kids, spicy and nothing like what I have ever had in Thailand (even after living there for a year) in fact we asked waiter after waiter what was in each dish only to be told they didn't know. The kids were starving and miserable so I ordered a plate of spring rolls for them.
More dishes came out and we told them we had only wanted 3 dishes. We were told even more food was coming. One of these dishes was made from noodles so the kids could at least try something, everything else was a 10/10 in terms of heat and spiciness and completely wrong for littlies.
All in all we received 9 dishes! That was for 3 adults and 3 small children!
We had initially wanted to order a Thai fried rice, pad see ew, chicken with cashew nuts and some spring rolls, I expected this would come to around $50, instead we received a bill of $130! Two of the dishes we didn't even touch as we were so full and it was too spicy.
We weren't the only ones who were unhappy, the table next to us were livid as well. Even more so when we found out our vegetarian had been served sting ray! We left feeling annoyed and taken advantage of. Even worse we had to go across the road to buy something at the grocery store for the kids to eat.
Why have a menu if you are just going to tell your customers what they are going to get to eat? We would have gone elsewhere.
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