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“Terrible Service!” 3 of 5 stars
Review of Tokyo TEI

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Tokyo TEI
1063 Lower Main St Ste C101, Wailuku, Maui, HI 96793-6004
(808) 242-9630
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Ranked #30 of 76 Restaurants in Wailuku
Cuisines: Japanese
Restaurant details
Maui, Hawaii
Contributor
14 reviews 14 reviews
6 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Terrible Service!”
3 of 5 stars Reviewed April 22, 2013 via mobile

We went to this place, arrived at 5:00pm, we're the first customer. The food is good, the service is terrible- we ordered the full meal that suppose to come with hot tea but we did not get our tea. I ordered red wine and they put ice on it!! Huh!!???!... I did not drink it at all- what a waste of money!!!! The place has a bad smell. I would never come back here again!

  • Visited April 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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26 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Wailuku, Hawaii, United States
Senior Contributor
31 reviews 31 reviews
14 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Best Japanese food.”
5 of 5 stars Reviewed April 9, 2013

All of the food here is awesome but I love the SHRIMP!!! It is a little oily but the taste as locals say broke da mouth. I like the teshoku plate that come with three dishes, I usually get the one with shrimp teriaki beef and sashimi. We go her so often they know us by name and where we prefer to be seated.

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maui, Hawaii
Top Contributor
114 reviews 114 reviews
93 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
83 helpful votes 83 helpful votes
“boys night out...”
4 of 5 stars Reviewed February 6, 2013

Went to Tokyo Tei, just down the street abit from where I live to have a dinner w/my Japanese neighbor, who is a long time regular there, and another friend. As most of the other reviewers here have stated this place is very down home, very local and pretty good. We all 3 had the Teishoku Trays, which come with very good miso soup, Koko (salted cabbage) and of course the ubiquitous white rice. My two friends both opted for the B tray w/Toyko Teis beloved teriyaki steak (cooked how you like it), Shrimp/Vegetable Tempura and the sashimi that they all come with..15$ I went for the D tray with pork tofu (way more tofu than pork), fried fish w/lime wedges, and the sashimi (was 3 or 4 slices of very fine quality, very fresh ahi sashimi)..14.50$. These 'trays' are a popular order, but they also have a very extensive ala carte menu. Had a beer (they'll ask you if you want it w/a bucket of ice which is very local style). All in all it was a good dinner. Was slow when we got there, right at 6 on a Tuesday, but by the time we left the dining room was full and they were seating others in the back dining room...so they get the business...it's not to hard to find, at least the address, but it is 'hidden' by the ample parking in front of it. If you like off the beaten path places with a huge slice of local life, this is the place, and Home Maid Bakery, famous for their manju amongst other goodies is right next door...

  • Visited February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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Fiumicello - Santa Venere, Italy
Top Contributor
58 reviews 58 reviews
37 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
“Hidden Local Spot”
3 of 5 stars Reviewed November 27, 2012

Typical Japanese fare here. Their speciality is Teriyaki Steak and Shrimp Tempura. We had the shrimp and vegetable tempura $14. and the sashimi for $13.50. The Tempura came hot and lightly battered although a tad greasy, if your a fan of deep fried food this tempura is great.
The sashimi was fine, soft, firm and fresh. The sauces are average. Lunch is served with Miso0 Soup, Koko (salted cabbage), and rice. They offer takeout. All locals here. The restaurant is hidden in the corner of an underground parking structure but very easy to find, if you miss the turn at the large sign continue on and take the very next turn off the hwy. into the underground garage. 1063 E. Lower Main Ste. C101 Wailuku, Hawaii 808-242-9630 Lunch Mon-Sat 10:30 AM -1:30PM Dinner 5:00PM-8:30PM Every Night (Sunday 5-8PM)

  • Visited November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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Honolulu, HI
Senior Contributor
48 reviews 48 reviews
24 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
“Wonderful local Japanese food.”
5 of 5 stars Reviewed November 26, 2012

We had dinner at Tokyo Tei and enjoyed a great local Japanese dinner. My husband had the shrimp tempura. It has a very crispy batter different from traditional tempura. You must try it to believe how tasty and crispy and light it is. I had the chicken tofu--yum! My son had teishoku B--beef teriyaki, shrimp tempura & chicken katsu--he enjoyed it. Portions are large, price reasonable. It's a lively busy family oriented place.

The location is tricky--under a one story building where the parking lot is. No it's not in a basement - it's street level but a covered parking lot is in front. Once you find it you won't regret it. This is where the locals eat. We learned about this place from 2 different Maui residents. We'll eat here again!

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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