We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Outrigger Napili Shores: Traveler Reviews

3.0 of 5
5315 Lower Hoanoapiilani Road, Lahaina, Maui, HI 96761
Hotel website
Hotel deals
Hotel amenities
Outrigger Napili Shores
Ranked #13 of 29 hotels in Lahaina
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

373 reviews from our community

Traveler rating
    150
    172
    35
    12
    4
See reviews for
Families
92
 
Couples
167
 
Solo
6
 
Business
3
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Redwood City, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Terrific location, great views”
4 of 5 stars Reviewed January 12, 2013

The Outrigger Napili Shores is a very comfortable place, but it lacks the upscale amenities that some might want. The buildings are arranged rectangularly, and most look over a wide expanse of green lawn with nice, but not overly tropical-feeling, landscaping. The ocean-view units might be disappointing, since the best ones are still just partial ocean-view. However, the oceanfront units, such as where we stayed, are amazing, having the best location in all Napili Bay. Stay on the first floor, and you're just steps from the surf and steps from the terrific Gazebo restaurant.

The units are large and remodeled, providing a full kitchen with plenty of room to spread out. The mattress isn't great for those with back issues.

If you're looking for a relaxing place with views, the beach, and snorkeling as a focus, this might be the place for you. If you're looking for crazy activities and nightlife, this might not be for you. Napili Bay itself is lovely, but in December, the normally tranquil bay was rough, not allowing snorkeling-the next bay down did, though. All in all, it's a really good place to stay; if the need for more entertainment and excitement strikes, the Kaanapali resorts are just a 10-minute drive away.

Room Tip: An oceanfront room will exponentially improve your experience!
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask P0pad about Outrigger Napili Shores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny California
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
“Great Find!”
5 of 5 stars Reviewed January 12, 2013

The buildings are big and blocky from the outside, borderline ugly. We walked down the long dark outside entry hall to our room and opened the door not knowing what to expect. Light filled the room from the generous lanai! A more than ample living space, with comfortable, newer furnishings, backed by an equally appointed balcony with table and chairs...full kitchen with sparkling slab granite counter tops, beautiful modern cabinetry and full size appliances. Every utensil you would ever use is there. A full size bedroom with a comfy king sized bed made this a very nice setup. The lanai overlooked one of the two pools and a lovely garden area with high end gas grills for BBQ complete with picnic tables. We could not see, but could hear the ocean from our room and a 2 minute walk thru the complex took us right to the water. The manager in the lobby was friendly, helpful and gave us great advice, The staff was pleasant and obviously proud of their place. Everything is well maintained and top notch. The Gazebo Restaurant here is one of the greatest eating views on the island (we saw whales, dolphins and numerous rainbows from our table)...Climb down some steps and you are on Napili Beach...a 5 minute drive takes you to Kapalua Bay if you want great snorkeling, A great night on the town is about 15 minutes away in Lahaina. No hype here, just great value! Next tine we will stay longer. Highly recommended!

Room Tip: 242 was awesome. I doubt if there any bad rooms in the place...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 12 more reviews by MandragoraMaggie for Lahaina
Ask MandragoraMaggie about Outrigger Napili Shores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moose Jaw, Saskatchewan, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Our second stay at Napili Shores has us hooked!”
5 of 5 stars Reviewed January 11, 2013

This was our second stay at Napili Shores. Our first stay was in November 2011 for one week of our two week visit to Maui. Had we known how wonderful Napili Shores was, and how much we would enjoy the location and amenities, we would have booked both our weeks here! This trip to Maui was for only one week, sadly, but we knew for certain we wanted to be at Napili Shores again. This trip, we had our 22 year old son with us, and my husband’s mother and sister. I was able to book our one-bedroom condo unit through VRBO, but could not find a second suitable unit for the two other ladies. I went on the Outrigger website, and booked it through them, and I mentioned what building we would be in, and that a ground floor unit would be ideal. Upon our arrival, we discovered that not only had Outrigger been able to find them a unit on the ground floor, it was in our building and right below us! It was wonderful how accommodating Outrigger was to our needs!

The location and ambiance of Napili Shores were perfect for us. It’s a little far-removed from some of the more touristy areas, but this lends itself to a quieter, more relaxed and intimate feeling. It does mean a little more driving time to get to attractions like Haleakala and the Road to Hana, but any drive on Maui is scenic, so it’s not much of a sacrifice. Located on the west shore of the northern part of Maui, Napili Shores itself has a lava rock shore with many tidal pools. To the north, a quick two minute walk gets you to a beautiful expanse of sandy beach. The south end of the beach has great wave action for those who want to boogie board, and as you go further north on the beach, it’s more protected and the waters are much calmer. To the south of Napili Shores is a nice cove where sea turtles hang out pretty much all day. We snorkeled with the sea turtles several times on our two trips, and saw lots of other tropical fish and sea creatures.

Napili Shores has beautiful, well-manicured grounds with two pools and a hot tub. They have several barbecues for guest use, a shuffleboard court, and a giant checkerboard with black and white painted half-coconuts for the game pieces. There are plenty of deck chairs and beach chairs around the pools and on the lawn near the beach, where the guests gather each evening to admire the amazing sunsets visible from Napili Shores.

There are two restaurants at Napili Shores. The Gazebo is right on the edge of the property overlooking the ocean, offers breakfast, brunch and lunch, and is open from 7 a.m. until 2 p.m. People come from all over Maui to experience their macadamia nut, coconut, banana and pineapple pancakes, so the line up is long every day. But they do offer free coffee to sip on as you are standing in line, and a selection of umbrellas is available if there happens to be a little shower while you are waiting. The other restaurant had its opening night while we were here this time, and it’s called the Iron Imu Restaurant. An imu is the Hawaiian pit barbecue they use to roast pig, although I’m not certain that the traditional method is used for the pork they serve here. They had some opening-night hiccups, but the food was good. I wasn't fond of the format for ordering – similar to a fast-food restaurant – and the decor was a little “cowboy-ish” for my taste.

Napili Shores also has an on-site rental shop for boogie boards, snorkel equipment, surf-boards and the like for very reasonable prices. You can rent for a day, a few days, or by the week.

Our accommodations in the H building were spectacular. The unit was recently renovated by the owners, and was fresh and clean. They had a large fridge, stove, dishwasher and even a wine fridge – all stainless steel. They had any and all kitchen equipment you could need, and also had a couple of boogie boards, two folding beach chairs, and beach towels for our use. The furnishings were all new, and the bed was amazing! The lanais in H building have a partial ocean view without the roar of the ocean and are a little protected from the breeze. The ground floor unit was also nice with the more traditional bamboo-style decor. It was also very clean, and our travel companions had no complaints. The layout of the one-bedroom units on this side of the development does place the bedrooms along the parking lot side, but I enjoy the roominess and privacy of the one bedrooms and I’m willing to sacrifice a little sleep due to noise to get that. If the noise would be an issue for you, the studio condos may be a better choice. None of the units have air conditioning, but we found that the ceiling fans and the ocean breeze were enough to keep us very comfortable.

Due to the late arrival of flights from Vancouver, we had to use the late check-in procedure which went seamlessly. There is a phone at the front that calls security directly, and he is there in minutes to check your I.D. and to give you your key cards. Formal check-in was done the next morning, and went fairly smoothly. There is an Expedia desk in the lobby to book your excursions, but you may want to shop around for those to compare prices. Housekeeping cleans the Outrigger units every 3 days, but our unit was privately rented, so we didn't have that service. There were cleaning supplies in our unit if we required them, but in our one week stay a quick sweeping of the floor was about all that was required. They have coin-operated laundry facilities available to guests in the main building as well.

We are already hoping to return to Napili Shores next winter, and our unit in H building will be our first choice!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Jackie L about Outrigger Napili Shores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, CA
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
“Terrific as usual”
5 of 5 stars Reviewed January 10, 2013

I have been staying at Napili Shores off and on since 1986 and it has not changed much over the years. The one thing you can count on, is friendly service, beautiful grounds, gorgeous views and a quiet place to relax. The Gazebo Restaurant, right on the shoreline always has fast, friendly service and terrific breakfast or lunch.
I have no desire to stay anywhere else.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by rmkahn for Lahaina
Ask rmkahn about Outrigger Napili Shores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Gorgeous location”
5 of 5 stars Reviewed January 8, 2013

It's not much to look at when you drive up to the hotel, but once you're in the grounds and catch a view of the beach/ocean - it is BREATHTAKING.

The rooms are exceptional and furnished well. Luckily there was a full access kitchen as the location of the hotel is a bit further away from most shops, other than a grocery store so the big refrigerator came in handy when stocking up on food.

Full cable TV access which makes for great entertainment for the kids if the outdoor pool isn't enough.

Restaurants on site are generous and very delicious. It's also great that you can order takeaway and just take it back to your room.

My only issue with the hotel is the amount of noise that generates near the spa. It closes off at 10pm but with a young toddler at bay, 10pm is way too late for us.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RoyalTemptress about Outrigger Napili Shores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Outrigger Aina Nalu
Great value on a similar hotel
Lahaina, Maui
4 of 5 stars 654 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Lahaina
Trendy
Paia Inn Hotel
Paia Inn Hotel 5.0 of 5 stars 478 reviews
Romantic
Four Seasons Resort Maui at Wailea
Four Seasons Resort Maui at Wail... 5.0 of 5 stars 2,268 reviews
Luxury
Sheraton Maui Resort & Spa
Sheraton Maui Resort & Spa 4.0 of 5 stars 2,218 reviews
Good for business
Royal Lahaina Resort
Royal Lahaina Resort 4.0 of 5 stars 1,903 reviews
Show Prices ABS:HotelCheckRates-d1102016?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d87397?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d114075?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d90119?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Lahaina hotels
Napili Surf Beach Resort 4.5 of 5 stars 148 reviews Aston Mahana at Kaanapali 4.5 of 5 stars 1,091 reviews Outrigger Aina Nalu 4.0 of 5 stars 654 reviews Honua Kai Resort & Spa 4.5 of 5 stars 1,362 reviews
Show Prices ABS:HotelCheckRates-d87317?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d87306?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d216499?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1372538?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 29 hotels in Lahaina, ranked by popularity

Been to Outrigger Napili Shores? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Outrigger Napili Shores

Also Known As:
Outrigger Napili Shores Hotel Lahaina
Outrigger Napili Shores Hotel
Outrigger Hotel Lahaina
Outrigger Hotel Napili Shores
Outrigger Lahaina
Lahaina Outrigger
Napili Shores
Outrigger Napili Shores Maui/Lahaina
Address: 5315 Lower Hoanoapiilani Road, Lahaina, Maui, HI 96761
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#13 Family Hotels in Lahaina
#18 Romantic Hotels in Lahaina
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Tingo, Hotels.com, Venere, HotelsClick and Priceline so you can book your Outrigger Napili Shores reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Outrigger Napili Shores, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Outrigger Napili Shores
Enter dates & see best prices* (from our partners)
Show Prices