We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“GREAT LOCATION - LOTS OF KIDS!” 4 of 5 stars
Review of Marriott's Maui Ocean Club

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Marriott's Maui Ocean Club to your Saves list
Marriott's Maui Ocean Club
3.5 of 5 Resort   |   100 Nohea Kai Dr, Lahaina, Maui, HI 96761   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Rewards Members Save 20%
Ranked #11 of 30 Hotels in Lahaina
Certificate of Excellence 2014
whittier
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
“GREAT LOCATION - LOTS OF KIDS!”
4 of 5 stars Reviewed June 13, 2014

We stayed in a 3 bedroom oceanfront unit in the Lahaina Tower (6205/6206). We had an amazing view. Very spacious for only 6 of us.

The downfalls: The pool near the Lahaina Tower always seems to be full of some sort of shrubbery (flowers, leaves, bushes). Guests would actually clean the pool out. It is also a bit small and usually has a lot of little kids (under 5) because of the large pool platform/step. The parking in the parking garage always seems to be a challenge. They only have about 5 or 6 handicap parking stalls and they are very hard to come by. They could use more handicap parking stalls. Their "market" is in now way a market. It is a gift shop with a few minor groceries which are expensive. The blonde/gray haired lady in the gift shop was quite rude and could use some customer service training. The Marriott should go up to the Westin Kaanapali Ocean Resort Villas and check out their "markets." They are more market than gift shop and it is very useful when you have forgotten a small item that you need to finish preparing your dinner. I mean these are Villas with full kitchens (at least in the Lahaina and Napili towers). They could also use some larger fry pans. The 8" are just too hard to cook for a family of 6. If they could put 1 8" and 1 11" pan in each unit would make a world of difference.

The main pool was very busy, but it is in the center of the original hotel and there is a lot going on there, the bar, the Beach Walk Cafe, Starbucks. There is a kids pool area over in this area also and it is pure Chaos.

We would walk from the Lahaina tower over the Napili Tower pool. This pool is much larger than the Lahaina tower pool, and is much more quiet. There is a bar over at this pool also.

Just beware of the kids. There are a lot of kids on this property and they are not all well behaved or supervised.

Room Tip: The Lahaina and Napili towers have full kitchens. The main hotel only has kitchenettes.
See more room tips
Stayed May 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club, responded to this review, June 19, 2014
Aloha Nancy! We are happy to hear you enjoyed the luxury villa and view from the balcony. Our team appreciates your comments on areas of improvement and will share them with the appropriate managers. We hope to see you again soon at Marriott’s Maui Ocean Club!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,261 reviews from our community

Traveler rating
    694
    358
    115
    44
    50
See reviews for
517
460
20
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (365)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Southern California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 12, 2014

We stayed at the Maui Ocean Club for a week the first of June. It was an excellent experience. There are those people that complained about customer service here, but I don't understand why. Anything we requested was brought to us in minutes. Everyone was helpful, smiling, and efficient. Our 2 bedroom unit was clean and comfortable. I enjoyed the pools especially in the early morning. The grounds were pristine. There were several opportunities for food. I would recommend a trip to Costco for meat and vegetables and just grill them on the spotless easy to use grills located throughout the property. The beachfront walk was perfect for us since we were traveling with my sister who uses a wheelchair.

We spent one night at the Grand Wailea after our trip to Hana and liked the Maui Ocean Club better! My only complaint would be the crazy mixed up parking garage near the Lanai tower. The stalls are tiny and there are too many walls and columns and once you search down one isle you are backing out to search another floor.

Overall, it was an excellent property with great amenities and aloha spirit. We would like to return there someday.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club, responded to this review, June 23, 2014
Aloha and thank you for the great TripAdvisor review! We are happy to hear you enjoyed true island hospitality when visiting Marriott's Maui Ocean Club. Thank you for staying with us and we look forward to your next vacation with in Hawaii!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 10, 2014

This place is amazing! Just got back from a seven day-six night vacation at the Marriott Maui Ocean Club. I honestly cannot say a bad thing about this place! I was so nervous by the previous reviews but it was not true at all.

We stayed on the seventh floor of the Lanai Tower in an ocean front room. My boyfriend and I had to take a minute to process how beautiful the room/view was when we walked in. I don't know if we'll see anything that nice for a long long time.

The room was perfect for two people…one bedroom with two bathrooms and a kitchenette with a refrigerator, microwave, dishwasher, and sink. We got groceries for the week and had cereal and toast every morning. The showers were really nice and warm and the bed was so comfortable!

The pool was AMAZING!! We had a Lava Flow/Pina Colada every day at the pool bar (they were so good). We also booked almost all of our activities through the concierge which was really easy and efficient.

The staff was incredible, so many people remembering our name and asking how our vacation was going. And, kind of a weird thing but the elevators were SO FAST. Almost, weird how quickly it constantly came.

The location was top notch. We walked to all the other resorts, black rock, and Whaler's Village for dinner and shopping. We were able to jet ski right there and got on a sunset cocktail cruise right on the beach.

Last but not least: the view. It is quite depressing not waking up to that beautiful ocean every day but having that for seven days was heaven.

I highly recommend this hotel to anyone coming to Hawaii. It seemed like a great family hotel, however, as a 20-something without a family I still found it to be so enjoyable.

Mahalo, Marriott Maui!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club, responded to this review, June 23, 2014
Our team is thrilled to hear your recent stay was the best vacation ever! We appreciate your kind words Colleen and thank you for sharing your experience on TripAdvisor. Please visit us again on your next vacation in Hawaii!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 9, 2014

We are Marriott owners x2
We used extra points to stayin an ocean view room with "all the amenities" but we didn't get them no stove no washer dryer and we have to look over the concrete balcony to see the ocean.
Any way the furniture is cheap.... In theses "newly" remodeled rooms and while I get this is Hawaii $5.00 for a quart of milk and $3.00 for a 16oz bottle of H2O is offensive.
The staff is nice but don't go for a massage the 50 minute massage felt like 15 the therapist made you feel like "how fast can I get this done"

Room Tip: Be sure when trading and adding points etc. you're getting what you paid for
See more room tips
  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club, responded to this review, June 23, 2014
Thank you for your review of Marriott's Maui Ocean Club, Patricia. We are disappointed to hear your experience did not meet your expectations on you recent visit. Our Customer Care team would be happy to speak with you about your stay and may be reached at Customer.Care@vacationclub.com or by calling 800-860-9384. Thank you again for your review and we look forward to hearing from you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 7, 2014

We have a "fixed week" Ocean Front the 1st week of June every year and we absolutely love it each and every year! The service is always excellent and our accommodations are always 1st class! I could stay on the beach and my cabana all week long, but Maui is such a fantastic island that we also spend many hours golfing, snorkeling, horseback riding, ATV exploring!

Stayed June 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club, responded to this review, June 23, 2014
Aloha! Thank you for being a Marriott Vacation Club owner, Scott! It's great to hear your family enjoys visiting every year in June. We appreciate your review and look forward to seeing you again in 2015!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Linn, Oregon, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

After 20 years we met in Hawaii again for some more laughs , talks and great meals.we had a one bedroom suite. We flipped a coin for the hide a bed in the living room. $40 less per night, the shocker was the memory foam amazing bed. The place is newly remodeled, great bedding & beds a nice plush linens, a surprise even for a marriott. The location is so great & close to sooo much shopping and walk to restaurants. It was so nice. Loved it

Room Tip: Take the garden view, the mt are beautiful too cost less
See more room tips
  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club, responded to this review, June 23, 2014
Aloha! It sounds like you had a great girl's getaway, Sherri! Flipping a coin is never an issue when there is memory foam! We appreciate your five-star review and hope you will join us again soon at Marriott's Maui Ocean Club!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roslyn, New York
Top Contributor
75 reviews 75 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 28, 2014

Perfect location, great accomodations, spectacular pool area and the friendliest staff around! The Maui Ocean Club is located in the perfect spot on Kaanapali Beach - close to Whaler's Village, the 1, 2 or 3 bedroom accomodations are great and the pool area is spectacular. Would highly recommend!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club, responded to this review, June 23, 2014
Thank you for the great recommendation! We take great pride in providing exceptional vacation experiences for you and your family. Our team hopes you will visit us again soon at Marriott's Maui Ocean Club!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Marriott's Maui Ocean Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marriott's Maui Ocean Club

Address: 100 Nohea Kai Dr, Lahaina, Maui, HI 96761
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Lahaina
#6 Top resorts Hotel in Lahaina
#8 On the Beach Hotel in Lahaina
#15 Romantic Hotel in Lahaina
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Marriott's Maui Ocean Club 3.5*
Number of rooms: 442
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Marriott, TripOnline SA, Odigeo and Hotwire so you can book your Marriott's Maui Ocean Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott`s Maui Ocean Club Hotel Lahaina
Marriotts Maui Ocean Hotel
Marriotts Maui Ocean Resort
Marriott Lahaina
Maui Marriott
Marriott Maui Ocean Club
Lahaina Marriott
Marriotts Maui Ocean Club
Marriott's Maui Ocean Club Lahaina

Owners: What's your side of the story?

If you own or manage Marriott's Maui Ocean Club, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.